Domestic & General Heating Ltd

D&G did the work on time as promised but did not make good. One week after the work was complete, we are still waiting for the hole where the old flue was removed to be filled from the inside.

Done a good job. Not too good at tidying up

the rep who visited gave all the right answers,the quote beat the rest,the guys who installed were brilliant,HOWEVER!!!! the aftercare is diabolical,they were quick to take payment,but since the installation,the heating system hasnt worked properly and after numerous phone calls and assurances someone would be out to sort the problem we are still waiting,we are sick of being fobbed off,they offered a 24 hr call out for any problems...well as far as that promise goes....dont bother,if you dont live in Wolverhampton you dont have a chance of any after care...

The work was carried out well and on the appointed day.

Quote was excellent by a very experienced gas engineer. He wrote out the quote by hand at the end of his survey. Very sensible approach, he didn't try to sell anything I didn't want or need. He was sensitive to the need to do the job asap and with minimum disruption.

i am totally dissatisfied and disgusted with their attidude,unsafe
work and the fact that they wanted to take boiler back out again when i said i wanted to see the work before paying. leaving a two year old and 6 week old baby no heating sickens me

Of the three final quotes which were all acceptable and in the same price range, this was the only one that found a way to change my gas pipe without running it up the outside front of my house. That was the major deciding factor.
the installation team arrived on time (actually early), worked dligently all day, and completed the installation in one day. I was very satisfied.

Quickly contacted and arranged a site visit. Work was scheduled and engineers turned up on time. Great job and also instructions given on how to use the new boiler and wireless controls.

Exceptionaly polite installers. Worked very hard installed boiler not one drip with lots of pipe work required in a awkward area. Very pleased.
Highly recommended, efficent and freindly service in tune with the customer.
Outstanding service on the 23rd DEC!!
Christmas was nice and warm.Thank you Domestic and General Heating.

Very good engineer but unfortunately had to return to upgrade gas supply as not enough pressure which was a bit of a pain for a week or so.

Installers turned up on the day at the expected time (10.45am).They worked all day to complete and left at 8.45pm.

The work was completed in one day.All rubbish an debris was removed from site.

All in all a good days work.

Initially their representative gave a very poor impression of the company. However I was then 'phoned by the manager who apologised and informed me that the representative was no longer working for the company. He subsequently came to my house and we started the quotation process again which resulted in the company getting my business. The job was completed to a very satisfactory standard, in a timely manner and at a very competitive price, I would have no hesitation in recommending this supplier to anyone.

Installation began later than expected, at 12noon, but the two installers stayed until the job was finished at just after 12 midnight to ensure that the elderly couple living at the premises were not disturbed or without heat on a further day. A small leak developed some days later and was attended and repaired the same day. Very pleased with these people.