Northern HEATLINK

Sales team where great no nonsense they took there time to work out what we needed and didn't try and oversell needless work. Install hit a minor glitch with problems regarding expected and actual dates however this was quickly resolved.

Would definitely recommend this company to carry out central heating installation, in fact I already have- to my Mum, and her central heating was installed a week after ours.
From the initial point of contact, through surveying to installation, the work was carried out with the utmost professionalism. The installation team were friendly, updated us daily as to progress, and tidied up/hoovered the property every night before leaving for the day. From initial appointment to completed installation was 3 weeks - a well-explained and efficient service throughout.

Heatlink were very polite and professional. The came and gave a quote and discussed options. The feeling I got was of professional pride and believed I would get value for money. So far I have not been disappointed. Good company to use, especially with so many cowboys outthere.

Professional throughout, very happy overall and would happily recommend them.

Although inundated with work the company managed to fit us in within 2 weeks and completed the work in under 3 days, this included removing the old boiler/emersion heater/water tanks/old pipes and radiators, rerouting the new pipes to install the boiler upstairs/new piping and radiators. Well done lads, thanks for an excellent job.

Excellent service all round, the same person who gave us the quote (mick) followed the project through from starting the works to training in the use of the equipment provided

Very impressed with the Mick Neal who came out to give us the quote (even coming out again on a Bank Holiday to go through details again): his professionalism and friendliness and explanation of work to be carried out was second to none. Felt that you could trust him 100% and if there are any problems in the future (hopefully not!) these would be sorted quickly. The lads that did the installation (Gary & Ian) were very friendly and explained everything that was going to happen in detail. They carried out the work meticulously and thankfully with not too much mess! (to be expected). They had a difficult time trying to feed the gas cable from outside the house under the lounge floor into the kitchen and I felt for them in the unseasonal October heatwave we are having as it was hot work! As mentioned, at the moment we are having a heatwave, so we have not been able to test out the heating side of it yet as it would be too hot(tho I have no doubt that there will be no problems with this). All in all we have been extremely satisfied with Northern Heatlink and would not hesitate to recommend them! Thank you.

Very good service, not the cheapest quote or the dearest but the company gave you pease of mined with the professionalism from start to finish. Friendly and helpful.
Nice to see apprentices being trained in today's climate.

I first found Nothern Heatlink by reading their excellant customer reviews online. I filled in the form and was contacted very promptly by Katy who was very helpfull and arranged to have Mick call round and look at the job. Mick was very knowledgable and informative and I decided to have the work completed (replacement boiler, as the old one was pretty old).

On the day of the job Gary and his young apprentice turned up bang on time along with the boiler and parts. They were very friendly and wasted no time in getting stuck into the job. They worked non-stop until the whole job was finished and have done a really good job. It's too early for me to see the benefits of the boiler in action, but I trust the advice of Mick and his team and look forward to reaping the benefits over winter.

I have only given 4 stars for tidiness, purely because there was a little bit of mess (due to the nature of the work)and I need to box some pipes in myself, but this was agreed beforehand.

I also gave 4 stars for value. I beleive that a job as big as this is worth paying a little extra for to ensure that you get the quality service and workmanship, so again this isn't a major gripe.

Overall I would recommend Northern Heatlink for their service from the initial contact, right through to the completion of the job. Very professional.

Northern Heatlink were very helpful and professional. All work carried out within the day and to a high standard I would definitely recommend to anyone. The team who carried out the work were very good and friendly. All in all top job, really pleased. Thankyou.

From first contact to finishing the boiler the service was excellent.Everyone was friendly,professional and efficient.Everything was explained clearly without any techno speak.The price was very competitive and i look forward to a very comprehensive aftercare service

They were very quick to make the appointment, all staff were very professional. I would definately recommend this company.

We choose Nothern Heatlink after reading other reviews about there work although they were not the cheapest quote we had, we felt confident from the other review to choose this company.

We are really pleased with the work they carried out. Replacing exhisting boiler and moving to downstairs utility. They quoted the work would last two days and they were correct, the workman were really helpful their work was really neat and tidy. I can not find anything negative to say about this company and would have no hesitation recommending them to anyone else.

The communications were excellent, including visits before and after the installation. The work was carried out promptly and professionally by a happy and friendly team. We were most impressed by the performance of the boiler and the radio controlled thermostat unit. We would not hesitate to recommend Northern Heat Link to others. This is a case of 'promises fulfilled'.

stuart called to do quote the day after we moved in to our new home and true to his word the team were here the following morning. 3 men the first day and 2 men the second day all cleaned up and made there own drinks as we were still busy unpacking
I would deffinatley recomend northern heatlink as you get the reliability of a knowledgable team with experience of the job and pass this on to apprentices. thanks a lot for a brlliant job well done and speedy.

The service provided by Northern Heatlink was excellent from the time spent sizing the right boiler for our house through to the fitting and ensuring we were happy. We cannot fault the service and friendliness of their staff. We are very happy with the end result and even through the summer months, we can already see huge long term financial benefits compared with the old heating system we had in place. We also have confidence that they will be supportive in the event of any issues in the future.

I was kept fully informed of all the work and asked about anything different before the work was done. Good set of lads and completed well within schedule. All dates were met and price quoted was the price charged.

This company is a very friendly bunch of
lads and they go out of there way to make the whole job as easy and stress free as possible,and as a bonus they do a professional job as well,what more can you ask for i would recommend them to anyone. nice work thanks.

Made contact very quickly and arranged a survey. The Surveyor fully exlained the options and provided a detailed quotation. On acceptance of the quotation a further meeting was held with the Surveyor to agree the exact detail of the work to be undertaken and the installation programme.The installation commenced on time and although a couple of unforeseen problems occurred these were resolved quickly with no disruption. From initial contact to completion Northern Heatlink provided a FIRST CLASS PROFESSIONAL SERVICE.

Stuart visited my home. Of the people who I had visit he was bar far the most experience and I felt that I could trust him. The finance that Northern Heatlink offered also was a key factor in my choice to go with Northern Heatlink. The crew that turned up were prompt and filled me with confidence. When they left there was only the furniture to put back (A table and 4 chairs so nothing really). A big thank you to all of them.

Sales manager (Mick Neal) was extremely helpful and an excellent customer facing ambassador. Everything went to plan and I have only scored down on this feedback where there was some mess left on the outside of the property and where the rad valves were replaced. Overall though a very satisfactory experience.

We would certainley recommend Northern Heatlink, they were very professional,nice people to deal with,and very good value for money.

Excellent service from initial contact by telephone and email through to the surveyor's visit and the installation which were all arranged to fit into my work schedule.
I would highly recommend this company for their professional and friendly service.

exellent work carried out ... had a look at the work when finished and you would not have known anyone had been very clean and tidy work carried out.. the fitter even fixed a broken outside light for me ...

Mick did a thorough survey of what was required and explained the process very well. There was no flannel he tells it how it is. The engineers came and did a very efficient job in a very short time. Mick has even been back since to make sure everything is OK. How about that for service. It was also very good value in comparison with competitors. I would definitely recommend them.

Northern Heat Link are a firm you can rely on, from Katy in the office to Mick who comes to see you to the lads who do the job.
Mick went through what the job incurred and that any problems would be sorted out on the day to our satisfaction and how long it would take. The job started on a time as agreed,and discussion took place to fine tune the job.
Very little mess( our grandchildren make more in 5 minutes ).
We are very happy with the work although the big benifit should come later in the year when we have the heating on.
It is difficult to decide on who to give the job to because everbody you see gives a different tale and it took us 3 months to decide because you have to be confident you are dealing with somebody who can do the job and I feel N H Link as they say, do all it says on the tin.
When you get a new boiler it not something you do every day so you have to rely on the been done right, use N H Link.

The salesman talked me through all aspects of the work I needed doing and gave me a quote on the spot,whilst not being the lowest quote I felt that I would get better value here.One other quote matched price but for an inferior boiler,installation took half a day longer than I expected due to no fault of the fitters who worked continually whilst there.At finish I was run through boiler operation.I would recommend Northern Heatlink to anybody.

Good company to deal with. Knowledgeable and friendly advisers. Experienced engineers who made an excellent job. I have no hesitation in recommending this company.

Northern Heatlink phoned after a very short time after entering my details on this website and I must say the phone call I received was very friendly and informative. The salesman Mick came round a few days later and again was very professional and friendly, not giving us the "hard sell" like British Gas tried to do. Out of all 3 quotes Northern Heatlink weren't the cheapest but we managed to come to an agreement and myself and my wife decided to go with them for our new boiler due to the high level of professionalism we'd encounted and the excellent feedback we'd read. My only gripe is that the electronic thermostat was not fitted on the day of installation and the electrician came round the next day to finish off the work, luckily we had taken the day off so someone was in to let them in. We are so pleased with our new boiler, it has made us wonder how we managed for so long with the old one! Thanks!!!

Heatlink contacted me within minutes of me logging my details on Boilerguide. Their quote was the cheapest and Mick, the sales rep, was very friendly and helpful. They did the work quickly, with a minimum of fuss. There was no mess whatsoever. I was surprised at how easy it was from my point of view. All in all a superb job at a very reasonable price. I would definitely recommend them.

First on the scene on a weekend when my boiler had decided to give up the ghost, Mick from the company was friendly and knowledgable. After careful negotiation a price and date to start work was agreed. Communication was excellent throughout and work was completed to a high standard.I would definitely deal with Northern Heatlink again and not hesitate in reccommending to friends and family.

couple of little problems but overall a great team of proffessionals. would recommend.Decent price pleasant staff excellent communications and dealt with my problems quickly and efficiently. A***

I was impressed from the first contact made with me from my request on the internet for three companies to quote.
Mick Neal visited and surveyed the job and quoted immediately. Explained all the options. The quote was competitive and the work was carried out expeditiouslyand to my satisfaction at the quoted price and I have already recommended your copany to my daughter.

Very professional and a good job done. Stuart was very approachable and down to earth. The workers were also very considerate and efficient. A job well done. Fast after-sales service too.

The advice, the suggestions, and the recommendations provided to me by the team was fantastic. As a customer, I felt I was in safe hands as everything done was done professionally. I get a great comfort when Neal said 'If you have any problems, just call me'.

Thanks

A very quick and professional job. The installation engineers were punctual, friendly and very tidy. I was very impressed.

Mick from Northen Heatlink quoted us for a new boiler when our old one could not be repaired. As we had been without heating and hot water for two weeks they agreed to do the work quickly. Mick visited on a Sunday to sort out all the paperwork and speed up the process. Took just four days from us accepting the quote to instalation. The price was good and we are very pleased with the work. The new boiler is a big improvment on the old unreliable system and makes us wish we had upgraded the system earlier.

We needed our heating boiler replaced immediately as it was giving off carbon monoxide fumes. As it was the the beginning of March the weather was still very cold and we have a little one year old in the house so we needed heating and hot water rather quickly. We obviously went for the quote that would be as quick as possible to install and Northern Heatlink came on Wednesday give us a quote and said they could start Friday and it would take 2 days to install. Northern Heatlink wasn't the cheapest quote but came across as the most professional and friendly as we told them we had 2 other quotes to consider and their representative Mick Neal told us to consider our choices and to give them a ring if we decided to go with their quote. We took until Friday morning and then rang Mick from Northern Heatlink who came round Friday evening after I had finished work to finalise things for the installation. He promised to start the work first thing Monday morning and would be done by Tuesday evening with some heating and hot water for our house. He was true to his word and Mick even accompanied the 2 engineers on Monday to explain what myself and Mick had decided to do. The 2 engineers who attended our house were curteous friendly, professional, tidy and reliable as they were there at 8.00 am on the dot each of the 2 mornings. My wife was in all the time they were fitting the boiler system and she is much more of a harsher critic than myself and even she had no complaints or problems with the engineers and the installation. I came home Tuesday evening to a lovely warm house with running hot water as promised by Mick the Northern Heatlink representative and you wouldn't have known anyone had been in the house working on such a large job like a boiler replacement. Would I recommend Northern Heatlink to my family or friends....most definitely a job well done and many thanks.

Regards Steve Wilson, Leeds.

Northern Heatlink were the quickest of the three to contact us following an enquiry via Boilerguide for a boiler upgrade and an appointment was made for Mick to visit us to give us a quote which we later accepted.

Ian & Callum turned up at the appointed time to start the work and replaced the boiler with no major problem and well within the two days allocated leaving all work areas neat and tidy.

I was a bit concerned at first when Mick recommended a lower power unit than the other firms, but this has proved to be unfounded and the Valliant unit has proven to be well capable of heating our house - although we still have to see how it copes with a bad winter.

I have no hesitation in recommending Northern Heatlink.

A satisfactory and competent job done thank you.
Colin Lambert

Our boiler was condemned last Tuesday, Mick from Northern Heatlink visited us on Wednesday and was very professional. As we had no hot water or central heating, he arranged for the installation of the new boiler the following Monday. The installation team including the electrician were also professional, polite and tidy. We throughly recommend Northern Heatlink, from start to finish they were excellent.

The initial home visit exuded confidence. There was a full explanation of everything that needed doing, including the upgrading of the gas main, which wasn't mentioned by the first contractor. Clear advice on the type of boiler, corresponding with independant advice. No hard sell, from the salesman who was very personable. The heating and hotwater from the Valliant Eco24 has exceeded my expectations, especially the hot water. The engineers worked very efficiently with excellent workmanship. Due to an unexpected earthing issue an electrician was required, this was organised for the next day at a time of my convnience, which was impressive in this day and age of between 9 and 5. I wouldn't hesitate in rcommending Northern Heatlink to anyone.

Extremely efficient and courteous. They did everything they said they would and completed work on time. We are pleased with our new system and would recommend this firm to anyone who wants to upgrade or purchase a new heating system.

I was entirely satisfied with the performance of this company from the first telephone contact to the last follow up visit. Following the initial contact telephone call I recieved a first visit for a quotation, on the acceptance of which a further visit was arranged for a contract to be signed. These two visits were followed by two further visits to finalise details of boiler, type and location of radiators and sizes and to discuss possible pipe runs as the installation was to be over four floors in a larger than average Edwardian end terrace house. As a hole in the wall from a old boiler was to be blocked up the company promised they would match the stonework and indeed during the installation work did as poromised. I was also advised about possible grants to which I may be entitled and informed that the engineers would advise me on the preparation of rooms and give me some support. As I am retired, it was important to me to have guidance on what I needed to move and when so that I could plan and prepare appropriately. The work started at the agreed date and all three engineers(Gary, Ian & John) worked efficiently, effectively, cooperatively and supportively so that rooms could be prepared with their support with the minimum of disruption during the time the work was being carried out. Any problems arising from previous pipe runs were discussed and solutions suggested and implemented. As damp proofing work was due to be carried out on one wall where a radiator was to be fixed, it was agreed that the installation should proceed so that heating would be available and that a return visit be made once the damp proofing work had been completed. The initial installation was completed on time and the electrician arrived at the appointed time for the related electrical work which was also carried out efficiently with the minimum of disruption. The installation of the final radiator was duly organised and the installation was completed with the same efficiency as for the main installation on the date and at the time agreed. I found the company to be 100% professional in its approach, technical know how and customer care and have no hesitation in recommending the company to anyone considering using their services.

Carried out work to replace existing conventional boiler with a new combination boiler. Completed fitting within two days, boiler working perfectly. Some "external" minor defect rectification work carried out satisfactorily, since completion.
Would recommend to others.

Very professional approach, good workmanship and very competent installation team. 2 installations were carried out by this company and both were to a high standard. I was very happy with the results and would recommend this company to others. There were a couple of problems which other installers might have walked away from but Northern Heatlink stuck with it and resolved the issues without hesitation to my satisfaction .

Everything was excellent, with the exception that the work started a day late due to the holidays of one of the fitters. Other than that, very happy with the work, all staff I have had contact with have been very professional. Would definitely recommend.

Having had what seemed like quite an expensive quote from British Gas after they condemned our boiler (we have the homecare service with regular servicing - soon to be cancelled!!)), we decided to try and find something elsewhere.
We got a few quotes, with Northern Heat Link coming out the cheapest - around half the price of British Gas! Mick, the Sales Manager obviously knew what he was talking about. He came round to visit us and took his time to go through what was available to us. Very friendly and not pushy, which is always a pleasant surprise as far as salesmen go!
A few days later and the boiler was installed! The lads who did the installation were superb. Very friendly, tidy and efficient.
I couldn't be happier with the service from Northern Heat Link. 10 out of 10.

All work carried out at/in the stated times and in a professional manner. Each stage was explained prior to works.
Would recommend to anyone.

The rep was very professional and friendly he explained everything fully and gave me several options. he even went to the trouble to arrive with the workers to introduce them to me and explain to them what we had agreed.

We were really pleased with Northern heatlink from start to finish. We felt very confident in the quote and the work was completed within 2 weeks of the first contact. The fitters were very friendly and reliable. They were also very amenable to any special requests we had. The company was very professional and we were well informed of every step.

We would definitely recommend them to anyone.

Pleased with the service from beginning to end, all staff that I had contact with were polite,curtious and helpful.Mess during the work was kept to a minimum and I did`nt have to move anything as this was done by the lads. Will be recommending your company to friends and family in the future.

First time having to get replacement I was expecting a pushy sale and some issues. I was surprised how simply Heatlink made it. The sales guy Mike was great and took me through everything. The quote beat my other offers and one week later it was all done. I will definitely recommend this company for it's personal touch and attention to detail. Cheers guys!!

Very happy customer in a snug home!

James Anderson (Addingham)

Service very good. Surveyor rang tuesday, called to survey thursday deal done, office rang monday with start date. Fitters came week after - looked at job, covered carpets, said what job entailed, cup of tea, worked non stop till 5pm. Day 2, 4 fitters arrived, job finished 4pm.

i would like to thank northernheat link for there expertise on fitting our boiler shower and radiators, what a great companyevery thing was first class i.e there estimator sales rep mick . stuart there phone advisor who was always available 7 days aweek. what they promised they gave very clean and tidy workmanship onceagain i would recomend this company to anyone, after sales manner was superb any advise you required you got .thank once again from paul&jen from Clowne nr chesterfield derbyshire.