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How We’re Operating During the COVID-19 Pandemic

We’re here to connect you with local heating engineers through the COVID-19 pandemic.

As the nation practices social distancing, our boilers are more important than ever, and we’re following the latest government advice to ensure you don’t go without heating or hot water.

Can I still get boiler quotes?
Yes – you can still get quotes from local heating engineers.

Remote quotes are possible in most cases but this will depend on the work involved. Your installer will be able to discuss quote options with you over the phone.

Are heating engineers still allowed to work?
Yes – heating engineers are key workers so can continue working in people’s homes as long as they are in good health and don’t have any Coronavirus symptoms.

Is it safe for a tradesperson to work in my home?
Yes – by maintaining the social distancing guidelines, a tradesperson will be able to safely carry out work in your home.

We have been in regular contact with our network of heating engineers about the current situation and fully expect them to follow social distance guidelines set out by Public Health England.

We’re closely following advice from the Government and Public Health England and will make appropriate changes where necessary.

Thank you for using Boiler Guide and remember to stay safe,

The Boiler Guide Team

How we're operating during the COVID-19 pandemic Find out more