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GDS Plumbing Services
We specialise in
- Domestic
- Electric
- Gas
- Vented Cylinders
- Unvented Cylinders
Like the sound of us?
GDS Plumbing Services are Gas Safe accredited and based in Dunfermline, Fife.
Accreditations
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537881
New Gas Boiler Installation in Edinburgh
Very happy we chose GDS. Great job done by the team and excellent communication throughout.
Jason — Edinburgh
New Gas Boiler Installation in
Top class service. Good communication & job well done. Very pleased.
Greg
New Gas Boiler Installation in Edinburgh
Very happy with GDS Plumbing. They supplied and fitted a new boiler to a rental property and the service was great. The job was completed within 2 days of me first contacting them and they kept me informed of their progress at all times. Wouldn't hesitate to recommend them and would definitely be happy to use them again in future.
Elizabeth — Edinburgh
New Gas Boiler Installation in Edinburgh
George and his team at GDS have given me the best service possible.
I could not have asked for a better response to my request.
If anyone wants a reference for GDS from me I will be happy to oblige.
Alastair — Edinburgh
New Gas Boiler Installation in Dunfermline
I am very happy to have chosen George and his team. The communications was excellent from the start to the finish and his team worked hard to put our new system in as quickly as possible since our old boiler had broken down and we had no heating. Highly recommend George and his team to any friends or family looking for a reliable plumbing company.
Razman — Dunfermline
New Gas Boiler Installation in Edinburgh
Neat tidy job. Good guys to deal with & competitive price. Will use again.
Martin — Edinburgh
New Gas Boiler Installation in Dunfermline
I chose GDS out of 3 suppliers, all 3 were competitively priced but George came across as most knowledgeable & filled me with confidence. When the engineer arrived to do the job he kept his workspace tidy, was extremely polite & did a great job. My neighbour also needed his boiler changed which another engineer from GDS carried out today & left my neighbour equally happy. Overall I am very happy with the service from start to finish & I am thankful I have found a plumbing company who I can continue to use for any future requirements. Chris Archibald
Christopher — Dunfermline
New Gas Boiler Installation in Bathgate
Very fast and professional service
Dorota — Bathgate
New Gas Boiler Installation in Glenrothes
The company promised to complete the work in one day but it took 2 days with one full time plumber and others appearing at intervals. The workmanship is shoddy and is not complete yet 17 days later!!!
David — Glenrothes
Engineer's Response
Its disappointing to receive this review as I am sure its down to a lack of understanding. A score of 1 star from a possible 5 is extremely unfair.
The job was quoted as a 2 day job, which is standard for removal of a system boiler/tanks & installation of a combi. This was detailed & explained.
The job being 'incomplete' is due to issues relating to electrics & external brickwork which was not included in the quote.
We strive to be as transparent as possible & always aim to develop good lasting relationships with customers.
Unfortunately that is not always possible & some customers expectations aren't what we originally agreed upon.
New Gas Boiler Installation in Leven
Excellent service and very competitive price.
Will not hesitate to recommend them or contact them regarding future works.
Ian — Leven
New Gas Boiler Installation in Kirkcaldy
An excellent service. The company provided a detailed quote of the work to be carried out. Carried out the work efficiently. More importantly explained the system and advise on after care service. I would certainly recommend this company to any potential user of your site.
Marlene — Kirkcaldy
New Gas Boiler Installation in Dunfermline
He was the third engineer to do survey. He arrived on time and I found him to be very pleasant and his comments and details of his company were excellent. He sent his quote promptly for the three boilers that I was interested in and the price of all three boilers was cheaper than the other quote. I would have given him 5 stars but for the fact there were some faults in the installation that I was not happy about as well as being 2and a half hours late to start. I also thought he would have come to inspect the installation himself on completion. The faults were sorted by another engineer on the Monday following the Friday of installation.
John — Dunfermline
New Gas Boiler Installation in
Professional, friendly and first class installation
Alan
New Gas Boiler Installation in Kelty
Highly recommend these guys , if you are looking for someone in Fife look no further , very friendly and efficient
John — Kelty
New Gas Boiler Installation in Edinburgh
Great guys, great job and price, would certainly use again. Have already recommended to a friend who is looking for a new boiler.
Paul — Edinburgh
New Gas Boiler Installation in Kirkcaldy
Arrived when they said and where very professional and helpful and also and will let me no when the boiler needs its service.
Sally — Kirkcaldy
New Gas Boiler Installation in Kinross
Was contacted within 5mins of your call, and came on the following Monday and had a quote that day and have had the boiler fitted within a week. Could not fault them.
John — Kinross
New Gas Boiler Installation in Larbert
Family owned business who are in touch with the needs of the local consumer. Well informed and with a good knowledge of the specific need of each individual customer. Putting the customer first..
Martin — Larbert
New Gas Boiler Installation in Edinburgh
I am glad I chose GDS Plumbing, it was a pleasure doing business within them. Their service was friendly, professional and the job was done quickly and very efficiently. And I got great value for my money.
James — Edinburgh
New Gas Boiler Installation in Larbert
All round good service
Euan — Larbert
New Gas Central Heating Installation in Broxburn
George got in touch very quickly about providing a quote. Once I'd given him the info on what I needed he was very prompt at providing quotes for 4 different boilers. When I queried getting all my radiators replaced at the same time he was quick to provide an estimate. Once I'd agreed to hire them he was very amenable to when I was able to get the work done. On installation day the 3 engineers turned up on time. They were very polite and explained things well once the work was done. Also got a message from George a couple of days later asking if everything was working ok so the aftercare has been great. Would definitely recommend them to anyone with their heating upgrades/install.
Linsey — Broxburn
New Gas Boiler Installation in Prestonpans
George and the team have been great! Answered all my queries and carried out the works with very little disruption or mess. Will use again and wouldn’t hesitate to recommend to others.
David — Prestonpans
New Gas Boiler Installation in Dunfermline
I am delighted I chose to go ahead with GDS Plumbing & Heating. After nightmare experiences with other companies, George & his team were fantastic throughout the process. From the quotation process through to the boiler being complete & warranty handover being done, the transaction was seamless. Clearly a company who know what they are doing & I have lots of faith in readily referring these guys on to anyone looking for plumbing assistance. Thank you so much GDS!
Tony — Dunfermline
New Gas Boiler Installation in Dunfermline
Professional, efficient & friendly. Job done at a fair price with no fuss. Highly recommended.
Brandon — Dunfermline
New Gas Boiler Installation in
Competitive quote, very quick turnaround. Very genuine family business who made everything as simple as possible. Friendly engineers & a good quality job. Will use again.
Steve
New Gas Boiler Installation in Dunfermline
Very happy to recommend this company. Job carried out with no fuss & very competitive pricing. No issues whatsoever.
Tony — Dunfermline
New Gas Boiler Installation in Alloa
Call received from George at 10.30 today to discuss the job, estimated cost given over the phone which I accepted based on his knowledge of the properties in the local area. Engineer arrived at 11.30 to start the work, I'm now sitting having a cuppa with the engineer while he tests & commissions my new boiler. Job invoice is £220 less than the estimated cost, cant say fairer than that. Fantastic same day service. Cant recommend these guys highly enough.
Jack — Alloa
New Gas Central Heating Installation in Edinburgh
This is a very helpful and efficient company who answered all relevant questions and kept within the agreed timescale for the job.
Gayle — Edinburgh
New Gas Boiler Installation in Dunfermline
Very happy with George and his team. He was the only only one out of the three companies who offered to visit to provide a quote which I thought was unusual from the other companies. Very knowledgeable regarding products and thorough with his proposal. His price was competitive and I proceeded with his company for the job. His team turned up on time, carried out a great job and cleaned up afterwards. Daryl and Cody were conscientious and the job was done without issue from start to finish. My neighbour has also had his boiler changed by another of George's team today and my neighbour is over the moon aswell.
Bryan — Dunfermline
New Gas Boiler Installation in
EXCELLENT SERVICE FROM START TO FINISH!
George contacted me within minutes of my enquiry & agreed to visit at a time convenient to me. He was well presented, very knowledgeable & answered all of my questions. In comparison to other companies who provided quotes, George gave me the best feeling & I granted the works with GDS Plumbing.
This company supplied & fitted a new boiler for me on the same day. The installers were on time, very tiday & carried outa great job. The old boiler was removed, rubbish cleared away & they even swapped a set of taps in my bathroom for free.
I cant recommend these guys highly enough. I'm German & self proclaimed hard to please. I will recommend GDS to anyone requiring plumbing or heating services.
Thanks again guys!
S Holtz
Stefan
New Gas Boiler Installation in Edinburgh
DO NOT INSTRUCT GDS PLUMBING / GEORGE DICK AND SONS
I would not advise anyone to instruct GDS Plumbing / George Dick and Sons.
Over two months after the initial installation date, the works are still not completed.
My calls, texts and emails to George Dick are ignored.
Staff instructed to carry out the works (installation of a new boiler and fixing the cistern in the toilet) left the place in a mess which included the following:-
• Paint work on walls and skirting boards chipped;
• Old flue left dumped in the back garden instead of being collected and disposed of as agreed;
• Dirty hand prints left on boiler, walls, fabric chairs and woodwork;
• Tiles taken off the wall that I was left to put back on;
• A radiator left open which resulted in dirty water escaping and spraying all over painted walls and carpets;
• The carpet having been lifted to install the boiler and not having been replaced properly;
• Rubble and dirt being left at the property instead of being collected as agreed; and
• Using my own mop bucket and leaving it filthy with dirt and rubble.
I cannot in good conscience recommend using GDS Plumbing / George Dick and Sons.
Serena — Edinburgh
Engineer's Response
Many thanks for the feedback. It is unfortunate you have not experienced the same high levels of tidiness as our other customers. Our feedback consistently reports that my engineers carry out a great job & leave the working area in a clean & tidy condition. Its disappointing if you have not had the same service. I shall speak to the engineers who carried the job out & ensure that they take more care to check with customers before leaving site in future.
New Gas Boiler Installation in Edinburgh
Fantastic company, speedy and efficient, friendly and knowledgeable.
My husband and I had to have our boiler replaced due to the old one having packed in. We met a few engineers but as soon as we met George we knew he and his company were the people for us. He explained the process thoroughly, gave us options from budget to high end and recommended which brand to fit that would cause the least amount of disruption possible.
The work began within a week of meeting and was completed within 5 hours.
Anytime I had to get in touch with George he was super quick to reply and always friendly and helpful. Recently I had a leak in the flat (nothing to do with boiler) and called George to see if he could have a look at it, he came the following day and has since messaged to make sure everything is working ok.
I highly recommend this company
Melissa — Edinburgh
New Gas Central Heating Installation in Edinburgh
Great job by George senior he works like a Trojan.Expertly installed system with no problems.
Overall a great service by George jnr and the team.
Would highly recommend.
David Elder.
David — Edinburgh
New Gas Central Heating Installation in Livingston
Excellent communication and excellent workmanship
A totally great experience from start to finish
Can’t thank them enough and I would certainly highly
Recommend them
David — Livingston
New Gas Boiler Installation in Glenrothes
I would not recommend this Firm to carry out any work under any circumstances.
This Firm supplied and fitted a new Boiler recently for which their overall standard of work can only be described as abysmal.
It started with the removal of the old boiler and associated pipework. In his haste to remove all of the higher scrap value items, G.Dick Snr flooded half of my garage and left a trail of black gunge from the hot water tank all over the stair head and down the stairs despite my request that he use extra covers on my new carpet .
The work was scheduled for 1.5 days, but due to their technical incompetence took 4.
I was left with a large hole in the ceiling of my garage, a 2" gap in the plaster either side of the boiler, the roof of my garage is a jumble of drooping and tangled plastic pipework, the cupboard which housed the hot water tank is a forest of redundant pipework and the pipework for new Boiler's condensation system is considered by other qualified tradesmen as being farcical. The end result of all this was a job which resembled a botched, DIY effort. Of course G.Dick didn't see any of this as he never showed up again after his initial visit.
With hindsight I suppose I could and should have insisted all this being rectified before paying the balance, but to be honest, after 4 days all I wanted was for them to get off my property. I therefore agreed to a small reduction in the balance and have arranged for the restoration work to be carried out by another firm.
I would have let things stand but now 4 months down the line, the magnetic filter has failed and is leaking. I informed George Dick of this and one of his employees came and having briefly looked and emptied the filter, declared he couldn't find anything wrong with it, It continues to leak. I have confirmed with the manufacturers of the filter that the product has a 5 year guarantee and they would be happy to exchange it but it has to be through the GDS plumbing. Despite this George Dick is unwilling to help and is refusing to answer or return our numerous telephone calls, texts or E-mails
Plumbing & Heating Engineers - I don't think so. I would not trust these people to put a plug in the kitchen sink !
Michael — Glenrothes
New Gas Boiler Installation in Leven
When boiler guide sent out the request for quotes George jnr was the only one to reply I got him to see my requirements for a new boiler fitting ,L needed the job doing very quickly,he ordered the new boiler on Friday afternoon and it was fitted on Tuesday an excellent job was done radiators flushed out new flue fitted at I think it was really a very professional job.
Michael — Leven
New Gas Boiler Installation in
First class service, excellent communication George kept me in the loop at all times
My new boiler was installed within 9 days of the quote, was hassle free fitted by 2 very nice engineers who were very proficient, left the place immaculate and beautifully warm
Would highly recommend
Joan
New Gas Boiler Installation in Burntisland
The old boiler was removed and the new one replaced on the day that suited me best. It has now been operation for one week and is operating perfectly with 5 adults in the house. During this time George Dick (Jnr) has registered the warranty and the Ideal paperwork has arrived. The work itself was carried out by George(Snr) and Daryl. The they were pleasant, industrious,and efficient and had the job finished by 2pm (despite having been delayed by a mix-up with the wholesaler over a wrongly supplied part).
I was particularly pleased withthe finish to the new flue on the outside wall of our house with harling which was very near to the existing finish.
Overall, I was very impressed by this company and would not hesitate to re commend them.
Ian — Burntisland
New Gas Central Heating Installation in Cowdenbeath
Excellent service
Caroline — Cowdenbeath
New Gas Boiler Installation in Edinburgh
Very knowledgeable about the range of boilers and very responsive to my particular needs. I have had dealings with 4 plumbers recently and they are by far the best.
Frank — Edinburgh
New Gas Boiler Installation in Kirkcaldy
very quick and good service. After contacting work was started two days later and it took a couple of hours
Tanya — Kirkcaldy
New Gas Boiler Installation in Livingston
From the first phonecall on the Friday i was impressed with the professional approach to the answers to my questions, firstly the phonecall to explain what I needed and what GDS could provide, dates when the work could be carried out backed up with an emailed quote detailing all work to be carried out with the name and model of the boiler to be installed, I was kept up to date from when the boiler was ordered to when it was fully installed on the Tuesday a courtesy call after completion to explain that all gas safety checks and certificates were now complete and my guarantee was now registered for 13 years with the manufacturer's Alpha boilers, I was also informed I am now in the diary of GDS for my service and gas checks for 2020 gives my tennants and myself piece of mind, knowing that we are being taking care of, great service, very professional, keep up the good work, I'd highly recommend them.
One happy customer
Kenny
Kenny — Livingston
New Gas Boiler Installation in Burntisland
Previous to the install this company seemed great – instant answers by email or phone to all queries – talked a good game.
Sadly days before the install they had not appeared (as promised) to insert cleaner in the system . I tried to contact on all three numbers I had – nothing.
Eventually I get a text saying "I am on holiday I will call you back within the hour“ - This NEVER happened.
I tried again next day. Same promise – same result.
I then threatened to cancel the contract (for which they had demanded 50% in advance) – immediate call back and promises to be there on the agreed date!
On the appointed day – 2 guys turn up but with no boiler. Despite having had my money for two weeks.
Stripped out old boiler then said they’d be back next day with boiler
Phone call next day – no boiler – have to go to Edinburgh to collect. Turn up again at 11 with boiler but also an expansion tank (a big one) despite me having been told it was in inside the boiler!
Despite my misgivings they proceeded to fit. Needed electrician – promised at 3:30. Eventually appeared at 5pm but installer was leaving for the day.
Boiler wired wrongly and would not work.
Electrician back next day – again 90 minutes late. Eventually boiler working but no instruction manual left for Salus controller (I am still waiting).
Still NO communication from the initial contact – the owner/manager – no apology – in fact no comment at all. And as yet no invoice.
The installer did his very best to appease me in what was a dire situation. A job that should have been 1.5 days took 5 in the end.
The attitude of management totally astounds me. Still no contact.
Although the installer himself was superb – the mismanagement from the start meant the job was not done as promised.
Despite the good price I cannot recommend.
Kevin — Burntisland
