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GDS Plumbing Services
We specialise in
- Domestic
- Electric
- Gas
- Vented Cylinders
- Unvented Cylinders
Like the sound of us?
GDS Plumbing Services are Gas Safe accredited and based in Dunfermline, Fife.
Accreditations
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537881
New Gas Boiler Installation in Kirkcaldy
very quick and good service. After contacting work was started two days later and it took a couple of hours
Tanya — Kirkcaldy
New Gas Boiler Installation in Livingston
From the first phonecall on the Friday i was impressed with the professional approach to the answers to my questions, firstly the phonecall to explain what I needed and what GDS could provide, dates when the work could be carried out backed up with an emailed quote detailing all work to be carried out with the name and model of the boiler to be installed, I was kept up to date from when the boiler was ordered to when it was fully installed on the Tuesday a courtesy call after completion to explain that all gas safety checks and certificates were now complete and my guarantee was now registered for 13 years with the manufacturer's Alpha boilers, I was also informed I am now in the diary of GDS for my service and gas checks for 2020 gives my tennants and myself piece of mind, knowing that we are being taking care of, great service, very professional, keep up the good work, I'd highly recommend them.
One happy customer
Kenny
Kenny — Livingston
New Gas Boiler Installation in Burntisland
Previous to the install this company seemed great – instant answers by email or phone to all queries – talked a good game.
Sadly days before the install they had not appeared (as promised) to insert cleaner in the system . I tried to contact on all three numbers I had – nothing.
Eventually I get a text saying "I am on holiday I will call you back within the hour“ - This NEVER happened.
I tried again next day. Same promise – same result.
I then threatened to cancel the contract (for which they had demanded 50% in advance) – immediate call back and promises to be there on the agreed date!
On the appointed day – 2 guys turn up but with no boiler. Despite having had my money for two weeks.
Stripped out old boiler then said they’d be back next day with boiler
Phone call next day – no boiler – have to go to Edinburgh to collect. Turn up again at 11 with boiler but also an expansion tank (a big one) despite me having been told it was in inside the boiler!
Despite my misgivings they proceeded to fit. Needed electrician – promised at 3:30. Eventually appeared at 5pm but installer was leaving for the day.
Boiler wired wrongly and would not work.
Electrician back next day – again 90 minutes late. Eventually boiler working but no instruction manual left for Salus controller (I am still waiting).
Still NO communication from the initial contact – the owner/manager – no apology – in fact no comment at all. And as yet no invoice.
The installer did his very best to appease me in what was a dire situation. A job that should have been 1.5 days took 5 in the end.
The attitude of management totally astounds me. Still no contact.
Although the installer himself was superb – the mismanagement from the start meant the job was not done as promised.
Despite the good price I cannot recommend.
Kevin — Burntisland
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