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About Heatlex Group Installations (Welsh Enterprise Award Winners 2020)
Welsh Enterprise Award Winners 2020
Best Boiler Installation And Repair
We are a well established Heating company with over 30 years of experience and knowledge with 5 star reviews and working with all local councils to deliver the best service for all our customers, We are also a partner of Swansea City FC and will find us and all of our advertising campaigns there, very reliable and trustworthy company.
Verified customer reviews
Excellent service from start to finish
The men who fitted new boiler were excellent very pleased would recommend to friends & family
Jamie, Milford Haven
Brilliant with calling out and supplying quote, once they got payed not interested still not called back to collect old boiler, and the finished quality of work not brilliant
John, Port Talbot
A big thank u to Rhodri from Heatlex and Daniel and his apprentice for a brilliant job, wouldn't have thought anyone had been in house, all Ness and boiler taken away definately, recommend them
Least amount of work for the most money
Hi there , I feel that this review is unfair as the actual installation of the boiler is lovely and the pipework is fantastically fitted when we opened the boiler and turned on there was a faulty part when made by the manufacturer we quickly got this rectified and working straight away for you there for the service I believe was great and would appreciate if you change and give a fair reflection ,we are sorry there was inconvenience but that was not our fault as they manufacture so many boilers
Kerry, Port Talbot
Rhodri and team were fantastic from start to finish and I'm very happy with everything. Would definitely recommend
Great company, and friendly. Worked carried out in a timely fashion.
had a small issue which was dealt with very quickly.
Five star service from initial survey and quote through to installation completion. Excellent customer service. very competitive prices, and work carried out to a high standard. Our new boiler and mumerous radiators throughout the house were fitted quickly, efficiently, and cleanly. A job well done and would highly recommend Rhodri and his team.
Very helpful and efficient!
Robert, Milford Haven
Excellent work done from beginning to end. Very pleasant workmen and excellent at their work.
Re Installation Of My New Combi Boiler. Contact was made on 9th August and installation took place on 11th. At the arranged time the team were on the door; they started the work immediately and worked continuously throughout the day, completing the work within 8 hours. They were courteous and tidy and cleaned up as they went along; even to hoovering. I have had two previous installations in the past and neither comes anywhere near this. Simply superb. Clive and Kay Arcari.
Had a Main Eco Compact Combi Boiler installed by Heatlex Group(Swansea). Gas fitters were very competent , and did a very good job of the instalation . Also called the Gas board to sort out my low gas pressure problem . Everything now working as it should .
Can highly Recommend .
Immediate response to my enquiries and my 25 year old vailant boiler was removed with the minimum of fuss and a new top class vaillant combi boiler was fitted that same . Rhodri and his two fitters worked faultlessly that day. I would not hesitate to highly recommend Heathlex any time.
Great communication and service throughout, extended warranty and 5 years servicing as part of the deal
The job was completed very professionally without any problem on time. The service we received was excellent as well as brilliant price. I don't have any hesitation to recommend Heatlex.
Very friendly guys and competitive price.
However I cannot in all honesty recommend to others.
Hi there , we do not feel this review is a fair one as the Installation of the boiler was done at a high standard and the issue you had with your viessmann was purely a problem due to it was a model that had just been released within a two week period that not even viessmann had parts for we also contacted the area manager for you and had this whole boiler replaced by viessmann themselves we would appreciate if you change and put a fair review based on our customer service and installation.
Great price and quick to install the boiler, Could have spent a little more time explaining how things worked but all seems ok now.
David Gareth, Ammanford
Excellent very happy with everybody I would highly recommend
Mrs Hill, Bridgend
Excellent service. Quick and efficient. Boiler installed next day which was great. I would highly recommend them.
Quick and efficient, took about 5 hrs to change boiler and clear up afterwards.
Friendly team, very helpfull.
They did an excellent job really efficient and fast they had good knowledge of the system they were very tidy and cleaned up after the job. The price was good including service package and they took less than 2 days to complete the work.i would recommend them job well done
Peter, Merthyr Tydfil
Excellent service, Rhodri is honest & will give you the best price.
Will defo use again
Neville, Burry Port
Boiler broke down and winter on the way so I rang heatlex and spoke to rhodri who gave me a good price on a new boiler, before I knew it the team were down my house rhodri/aled and mark , old boiler out and new one in .I'm very happy a job well done I'll be as snug as a bug in a rug this winter thanks to the team at heatlex see you all again next year when I get my free service included in the price , thanks again neville at brynymor burry port South Wales.
Very professional team would certainly recommend them
Neil, Merthyr Tydfil
Excellent service, boiler installed very quickly with minimal mess
Fitted and all working ok Very pleased with the installation and the Register Gas fitter Mark and his apprentice Rhodri haha he’ll like that
Very pleased. Excellent initial call by Rhodri who gave down to earth advice and did not try to sell us something we did not need. Gave a choice of boilers and prices. Fitted the next day by two very competent fitters, really nice guys. Also changed and fitted new radiator in the shower room. All mess cleared and taken away. Will definitely deal with Rhodri again. Would give 10 stars if we could.
Hi Mr Thomas
Thank you for the great review and for your custom we are pleased that your are so happy with the service and if you need anything at all do not hesitate to contact us.
Quick to respond to my quotation call, friendly detailed, personal quotation. and reasonably priced.
Replaced my combi boiler 2 days later.
Again friendly. Quick and clean service and to date am very happy with the workmanship.
Thank you Rhodri and the team.
Hi Mr Jenkins , We are really happy that you are pleased with the installation and appreciate your custom.
The agreed appointment was on time, and the representative (Rhodri) appeared very knowledgeable as to what options were available to me, covering both pros and cons of supply and installation (replacing old tanks and boiler set up with combi) in what is an old property. I was comfortable with his understanding of the work entailed and also his approach to customer service, with the added bonus that the quotation was competitive (given that the same boiler was being requested from all companies that quoted). Removal and installation work was impressive; Neil and his associate were extremely proficient, handling the workload quickly and efficiently, whilst Rhodri was also on hand to assist when and were necessary, thus ensuring zero holdups. I would not hesitate to recommend Heatlex to anyone - I am one very happy customer!
Hi Mr Stewart
Thank you for the great review and for your custom we are pleased that your are so happy with the service.
very prompt, polite and friendly service from Rhodri and Jordan
I do not understand why you have put beware when we have done nothing wrong at all ?
Sam, Merthyr Tydfil
Really chuffed with the service from Heatlex - would absolutely recommend. Great on price, great service!
Excellent service would recommend them any day
Very competitive price and very knowledgeable engineer.
Cant fault worked around my tenants and left the place clean and tidy.
provided written quote and explained the job
Thank you for a really high quality professional job. If you are thinking about a new boiler I would definitely choose this company. Fast and efficient with quality at reasonable prices. Thank you for a great job.
After a number calls from various companies, I decided to give the work to Heat lex ltd.
Rhodri called exactly on time and assessed the job. He gave me a great price. Two plùmbers, Nic and Gavin arrived on the day arranged and took care of the Baxi combi conversion.
The house is now lovely and warm with plenty of hot water.
I would thoroughly recommend this company for price and workmanship. Very happy.
Very pleased with Heatlex Group Uk.
Rhodri came to give us a quote on Friday which was very competitive.
We accepted the quote and on Mon at 9.30am which was the agreed time they turned up.
Within 4 hours they had completed the work the new boiler was up and running and they had even installed a radiator in my airing cupboard as well.
The work was carried out efficiently and very professionally to a high standard.
The team were very friendly and explained everything in full and assured me that if I had any problems it would be dealt with immediately.
I would gladly recommend Rhodri and his team to friends and family.
Gareth, Port Talbot
Good price and excellent product/installation.
The quality of the work was 10 out it 10. Very professional and very tidy and they went out of their way to help and advise us. I would very highly recommend them.
In and out in a day! First class job done
Back to commission everything when gas was installed no hassle and trouble free!!!
Thank you very much indeed
1st class service from start to finish
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