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About Koziwarm Plumbing and Heating Ltd
When it comes to replacing or installing a new central heating system the options can become bewildering. That's why Koziwarm take the time to talk you through the options available and recommend a system based on our years of knowledge and expertise.
We're so sure the choice will be right for you we offer a seven year guarantee on all our systems - and that includes parts and installation. With our proven track record you can be sure we'll keep you in the warm.
Verified customer reviews
Very professional Steve has been brilliant sorting out our needs still not had bathroom installed bur now we will get fantastic job highly recommend
Nigel, Bury St. Edmunds
First Class service from beginning to end. The job was completed quickly and efficiently at a very reasonable price. Special thanks to the boiler installer Ryan, who worked very hard in a professional and friendly manner. Would have no hesitation in recommending this business.
Good skills,service and communication
Very kind and attentive man who was very considerate of my mother in law. Responded promptly and professionally. Would highly highly recommend.
Susan, Bury St. Edmunds
would not hesitate to recomend Koziwarm
Thank you Terry
Very helpful and pleasant engineer
Ever quick and professional
Positive and professional throughout. Terry the owner carried out the survey and his quotation proved to be the highest specification and most competitive price. All three boilerquote companies quoted within £150 of each other. However, I had already had other quotations which were considerably more expensive . Liam and Harry carried out the instalation and were trully excellent. I could not fault this company and look forward to them carrying out the annual servicing in the future.
The installers were punctual, never stopped working and were clean and tidy
Once we accepted their quote they quickly organized the order for a new oil boiler and delivery of to our address.
Koziwarm came the day of delivery and removed our old boiler and fitted the new one.
We had heating and hot water the following day
A very good service !
If I could give them 10 stars I would!
First of all Steve called Monday morning and came round with in 30 mins to give quote and answer any questions we had. Needed a new boiler as last one packed up. That day he emailed us the quote. Didn't hear from other companies till later that day and they done it over phone quotes. So went with Steve said needed done ASAP as was having a baby in a week. So 36 hours later Liam came round the engineer and fitted new boiler. So impressed with the company. I'll b definitely use them for all future works.
Quoted quickly and clearly. Work undertaken quickly in accordance with quote. Installers very efficient and left site completely clean. Cannot complain about anything. Perfect service.
From the top to the working force they were superb. Came when they said they would ...on time! Were very polite and tidy. The job wasn't straight forward and they overcame all the obstacles. Replaced a 15yr boiler that had seen better days with a more efficient boiler...highly recommend them for all my heating work!
Allan, Bury St. Edmunds
All good with the exception of the survey. The surveyor required us to remove the doorframe from the cupboard where the boiler was to be situated o the basis that the opening was less than 600mm and the boiler was 600mm wide. We removed the doorframe with some damage. The boiler was nowhere near 600mm wide and could have easily been installed with the doorframe intact. We now have additional cost to replace the doorframe. Not very professional. The installers were very good, kept the place as clean and tidy as possible. My recommendation is therefore tentative.
Victor, Bury St. Edmunds
very satifisfied with the service
Very happy with both the fitter and the installation and would definitely recommend Koziwarm
Excellent communication. Good workmanship. Highly recommended.
Excellent service, very efficient and they did exactly what we wanted. Boiler was fitted very quickly, everything was done within 2 weeks. We was really happy with the price. They have given us confidence back in the industry as we have had bad luck in the past.
Good communication, short wait to get the work done. Arrived early and got the job done before the end of the day as planned.
Fast careful installation of a new boiler. The engineer worked hard all day to complete the installation. He showed me how to operate the new boiler. Koziwarm have just informed me that the new boiler is now registered for 10 years parts and labour warranty. I will be using this company for all my service requirements. Good bye British Gas.
They were quick to provide a quote but once that was accepted, they are not so good at communicating. I had to send emails after emails and calling to get a confirmation of their extended guarantee which was promised before I accepted their quote. On their quote, they do not list their finance options like other companies do.
My boiler was installed quickly. The engineer did leave black marks on the wall where he used a blow torch to solder some pipes. He did clean up after the job was done.
Great price, great job. Steve gave us unbiased advice and Liam fitted the boiler with no fuss and no mess. Very good company to deal with. Would be happy to recommend them.
We wanted to switch from oil to a gas combi boiler but were told by British Gas we couldn't do it. Lee from Koziwarm did an assessment and gave us all our options including the gas combi. Ryan and Lee fitted the new boiler in the loft and removed the oil boiler and water tanks in 2 days. A fantastic job and great price. Would recommend!
Have hired as came across as very professional and gave quote for a top quality boiler at better price than any others. Only 'negative' was surveyor turned up an hour later than arranged but didn't apologise.
Efficient, reliable, friendly
Very efficient and speedy fitting of new boiler. Friendly service.
Excellent service and highly recommend
Really nice and courteous workmen left a clean workspace and went the extra mile to ensure heating was up and running that day
exellent service & installation was done very proffesional .Good price also.
David, Bury St. Edmunds
We had 3 quotes for a boiler. Koziwarm were the most professional and listened to our needs. Very aware of Covid requirements. They gave the best price by a significant amount. They fitted our boiler in one day, finishing with a safety check. Their engineers were polite, friendly and efficient. They worked hard, and we are delighted with the result. We wholeheartedly recommend Koziwarm...an excellent company!
Prompt response and excellent service.
So far so good haven’t had the work done yet good price very competitive very knowledgeable and punctual
Friendly, tidy and quick
Did a great job. At a fair price.
Very efficient ,boiler was fitted following on agreed day and up and running by mid afternoon,with no problems.fitters very friendly and got on with work.
Professional firm who don't mess you around.
Work has not been started but so far I am pleased with site visit, quote & knowledge of work to be completed.
Hi Andrew, would it be possible to remove the review until the work is complete. Many thanks
Really pleased, highly recommended
Very pleased with Koziwarm Excellent service
Mrs Harding, Colchester
I have been a devoted customer of British Gas for many years. Not now.
Quality job. Can do attitude. I had a problem which was totally my fault.
They got here in record time and effected a temp. solution.
I then had the issue resolved by them very quickly.
Invoice procedure also very good.
Would not hesitate to recommend them.
Came on time to provide quote. Provided quotes for two makes of boilers. Quotes were good. I asked about the boiler having to be moved to a different wall. I was told no it will be a straight swap as there was enough room for servicing. I accepted their quote.
On day of installation the fitter arrived put a dustcover down and covered the hall carpet up. Installation went smoothly. I would use them again
Super 100% very nice people.
Good service although we've not run the heating yet due to heatwave. Staff polite, pleasant & seemed efficient. Well pleased with the job.
Really good interaction, friendly and gave a very competitive quote. Engineer on the day was very prompt and professional. Work was done to a very high standard with the engineer running through all areas of the boiler swap out, the system flush and the testing process. Very impressed and have booked them in to work on some other items.
John, Bury St. Edmunds
What a brilliant company, the installers were excellent, very clued up and knew what they were doing! From begining to end we were very pleased and would surely use again.
These guys are highly recommended.
Bernard, Bury St. Edmunds
Fantastic company. Very clean and polite when working. Did the work promptly and made an excellent job. Came when they said they would and cleaned the site up completely when finished.
Will definitely be using them again for other work that we want doing.
Very happy with all the work done not only did they change our boiler but also carried out several other plumbing jobs in relation to our heating. Very thorough nice guys worked along day and got the jobs done.
Really professional but also friendly and easy to talk to. Seemed very knowledgeable. We also liked that they gave a 3 price quotations and an information pack about the different boiler brands.
very prompt and professional.
these guys were very professional and did a very good job all round
would recommend these to everyone
Michael, Bury St. Edmunds
Koziwarm Plumbing and Heating Ltd came out and quoted me for a replacement combi and could do the job the following week. The boiler and new thermostat and filter where fitted in a day, very professional from start to finish.
Had a couple of problems but dealt with them straight away.
trustworthy and genuine
Amazing service, had a new boiler fitted within days of having a very competitive quote. Would recommend
Extremely good firm to deal with, contacted me within a couple of days of my enquiring and an appointment was made for a site visit, a quote was received again very quickly and after receiving other quotes I chose this company.
The work was carried out at a date to suit me, the two fitters that did the job were very professional and caring, started the job early a.m and were finished mid afternoon leaving the area clean and tidy. Would recommend.
Kosiwarm were very quick to respond to request and it was agreed that they would provide the replacement boiler. The engineer arrived as expected and fully installed and commissioned the boiler without any mess or fuss.
I would recommend this company fully.
Very quick, efficient, kind, friendly and would always answer very basic questions without judgement.
At last we have found a company that is reliable, honest and give excellent customer service. From the point that Terry came to survey our whole system to the excellent installation from Liam and Co, the experience has been 1st class. Nothing has been too much trouble for them including evening calls from me for updates.
We now have a fantastic heating system and and powerful shower. In addition, Liam was able to plumb in the washing machine which has pleased my wife. We are already in discussion with Terry about further works to include a wet room and new bathroom.
Thanks to all at Koziwarm.
Good price. Good service. Quick installation
Excellent service. Job completed to a high standard. Thanks for all of your help
Fantastic service from start to finish, started at 8am and finished 8pm to get the job done on a Saturday.
Highly recommended and 40kw ideal vogue installed with rads replaced and new trv's.
First rate service, from quotation to installation and follow up.
A very reliable and professional company. Very quick to react and great friendly staff. Will certainly use this company again. Thank you for your help and support.
They were very prompt to make contact and their team was extremely polite. The installation was very efficient. Koziwarm come highly recommended.
I had a new boiler fitted today by Liam and Ryan, they done a excellent job, this company Koziwarm is very reliable and fast, genuine price and affordable, job is very clean and tidy, most recommend to others, thank you
I used Koziwarm Plumbing and Heating Ltd to supply and fit my new boiler. The service I recieved from them was excellent from the first vist for the quote by Terry to the actual boiler being fitted. The fitter worked respectfully and left my property as they had found it, they removed all rubish and the old boiler upon completion. Ther fitter explained the controls, filters and the portable thermostat. Overall I am very very happy with Koziwarm and wouldnt hesitate to recommend them to my friends or family.
Koziwarm did a great job. Their consultant gave a prompt and reasonable quote and gave helpful suggestions. The fitters were very professional and the end result is working perfectly. I’ll be using them for the boiler in my other flat soon.
Koziwarm was the best company I had dealing with. The quote I was given was genuine and was exactly what was needed for my house. From quote to installation I had complete satisfaction with Terry the manager and the two guys who fitted the boiler. The work was clean and to my satisfaction. I am very pleased to have my boiler fitted by KOZIWARM. Keep it up guys and thank you.
Work completed quickly and to a high standard. Thanks
Very good service all round. Highly recommended. ☺
Very caring company and a professional job recommend to anyone who wants a great job ..Peter morris
John, Bury St. Edmunds
Could not fault them very professional very tidy worked really hard they were always on time and got the job done. I would highly recomend Koziwarm
This company where the only ones who quoted me and kept in touch
Very professional job well done, quick clean and tidy.
The whole process was complete in 7 days, from my first enquiry to completed installation up and running. They were very responsive and helpful.
Quotation received very promptly, and being the lowest was accepted. Work commenced and completed in two days as of yesterday and am very satisfied with the workmanship. In addition they did not require a deposit up front,(some had asked for 60% !) and whilst this was not a deciding factor it created a degree of confidence. I am happy to recommend this company , a job well done.
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