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About Snug Energy Ltd
We are a family run business specialising in installing gas boilers and Solar PV, based in Doncaster. Our reliable engineers cover Yorkshire, Nottinghamshire, Lincolnshire and surrounding areas, installing to the highest standards with your safety as a priority.
We offer a bespoke service to meet your own individual needs and budget, at a time that suits you. Please feel free to contact us to arrange a survey and quote tailored to you.
Verified customer reviews
Good quality and friendly service the sales team always willing to help. The installer were polite and respectful
Work booked but not yet completed. Very professional and helpful. Gave a quote while he was here . Sent all details by email same day. Confident that he understood what we wanted
Good quote, excellent fast service and fit. Would have liked some instructions on how to work the boiler and programmer. None whatsoever, just instructions left and get on with it.
We had the work completed to an excellent standard, the engineer was 1st class, very professional, polite, helpful and knowledgeable...made me feel at ease.
I'm very happy I chose this company
5STAR from start to finish. A total pleasure to deal with from the delightful lady in the office to the totally professional guys who put in our new boiler. I would recommend this company to anyone without hesitation. thank you all.
Excellent process from the beginning. Was very impressed with all the staff particularly the surveyor and the office contact. They were the middle quote of the three selected but very professional and seem to know their job.
If their installation is as good as their interaction I will be highly satisfied.
Exceptional service. I was able to book my boiler service the next day and the engineer who came was brilliant. Would definitely recommend.
WE must thank Boiler Guide for putting forward such an excellent Company as Snug Energy. Our boiler service was carried out very quickly and we were attended by a very professional, and personable engineer who carried out the work expertly. We will have no hesitation to invite them back on a yearly basis, and use them for any call out. Very well done!!!!
great help good job sound advice tks a lot will have them again next year
The installation turned out to be less than straightforward with the old boiler being rather troublesome to remove!
Legacy pipe work was modification and addition on top of earlier modifications and additions, rather a mess - a mixture of 28mm, 22mm and 15mm.
The guys from Snug Energy worked cheerfully, tidily and thoroughly. Despite the problems they faced, nothing was too much trouble and all the mess from the old installation was taken away and no mess left behind.
For perseverance, effort, dedication and keeping me informed, the five star rating is not high enough. Thank for completing a difficult job and simply taking it in your stride, I have no hesitation in recommending Snug Energy, the quality of their work is the best!
all went well. fast without any issus. Fab end of horrible story with the old combi. Very Happy
Excellent professional service. Would recommend
Snug Energy provided us with quotes for both a replacement regular boiler and for conversion to a combi boiler. They offered helpful advice, enabling us to make our own decision which, ultimately, was to switch to a combi boiler. The installation was carried out on the day scheduled, dismantling and removing the header and immersion tanks, efficiently fitting the combi boiler in the least disruptive way and boring a new flue outlet through the exterior wall. All work was undertaken carefully, requiring minimal tidying afterwards, and the old side-flue outlet was repaired, leaving little sign of its existence. Very pleased with the installation and the warrantee and compliance certification were emailed the next working day.
Really good service, from the initial visit to give a quote and advise which was really good ,to the 2 men who came(Dave and Dec) who did the work where brilliant.
The work was done in less than a day and they cleaned up after them.
The contact with the office was really good and professional too.I would recommend this company as from start to finish they were superb.
Good workmen never stopped working
Didn't want drinks when asked
Very efficient on time friendly engineers no mess would definitely recommend.
came on time and did the installation of the new boiler well and neatly in a cramped area.
Did a very good job quickly and efficiently. Explained everything clearly and were polite and clean.
Very pleased with service price an quality
Very good service would use them again.
No fuss, no mess, job done.
Plumber arrived on time, roll nd stroll on carpets and got on with the job.
Kept work area clean and tidied all rubbish away when done.
Shame the new thermostat was not in the pack and plumber had to return the next day to complete job.
Apart from that hiccup good job well done.
Came to the house and assessed all the work required.
Excellent knowledgeable and reassuring person from the company explained the work they would do and they quoted for various boilers that would be suitable for our house.
The quotes came through the same day and the work was completed in one day.
The staff who completed the job were very efficient, polite and clean workers.
The only negative point was the explanation and use of the controller but the paperwork from Honeywell looks easy to follow.
Great job completed in a day.
Ms Danks, Sheffield
Boiler replacement - reasonable quote and all aspects of work explained, short lead time, two installers turned up on time and never stopped, completed all work within the time quoted.
The initial survey visit and installation work were done safely under Covid control.
New boiler working as expected. All documentation supplied promptly.
Would happily recommend.
Competitive quote, short lead time, and very hard working and efficient installation team. Main job completed in one day with short follow up to remove header tank. Would certainly recommend.
Snug Energy did a good job there was a problem with the new boiler the circuit board was faulty , but Snug Energy contacted the boiler supplier but they could not remedy the fault for 3 days.so Snug Energy came to the rescue and fitted a new circuit board the next day,boiler fitter Mark was very good cleaned up after him and very friendly.
Punctual, courteous, informative and very professional. No fuss and no mess.
Would happily recommend them if asked. New boiler is working well.
good all round on price and fitting a job well done
Quote was done quickly and safely under covid control.
Job completed in the time quoted
Two men that worked on the job didn’t stop.
Can’t comment on servicing as I’m a year away.
Would I recommend snug , yes
Snug Energy quoted me a reasonable price and were able to complete an urgent job within a few days of enquiring. Would definitely go to them again if necessary.
From survey to installation and subsequent remedial work required absolutely great. Would not hesitate in recommending them to anyone.
Offered a good price. Engineers were quick, efficient, very friendly and tidied up any mess. Did a good job.
Mr Marsh, Sutton-In-Ashfield
The gents came early very friendly and approachable very good job explained things at the end job well done great service
Arrived promptly, did the boiler exchange quickly and cleaned up any mess. They also removed the old boiler and other bits from our home.
Job well done
Great service right from the start. The sales rep explained every stage in a clear and understandable way and didn't try to add unnecessary work at extra cost. The gas safe engineers who came to fit the new boiler were done and out in 3 hours after having done an excellent job and clearing up their mess afterwards. Would certainly recommend them.
Top service. On time. Clean job. Great guy
Fantastic, competitive quote.
Agreed on boiler and radiator TVR replacements and they knew about Tado! Arranged an agreed price and install date.
Turned up on time and all done by 4 pm.
I recommend to anyone in the South Yorkshire area.
Great communication, good price, good installation. Would recommend them to others!
Very professional quick and thorough great job.
Delighted with the new boiler.Dave and Dec arrived at the expected time and completed the job in about 5 hours.Great to have really hot water and a warm house ! Full marks to Snug energy,highly recomended.
Mr Bull, Mansfield
Excellent service from start to finish. Boiler and 7 radiators replaced quickly and cleanly.
Very efficient & very good value for money. We are very pleased with the new boiler.
Right from the first appointment with Snug's representative the installation went very smoothly and quickly. The fitters were pleasant and competent in their work and the boiler they fitted is very quiet and efficient.
Great company. Value for money, quick fitting.
Good survey, pointed me in the right direction.
Fitter arrived exactly on time and did an efficient installation job.
Only criticism the tidy up could have been more thorough.
Brilliant from start to finish. All information clearly outlined at initial visit. Engineers were great and had it all installed in a day. A very professional job. I would without doubt recommend Snug energy.
Quick installation. Went with them even though priced slightly higher due to interest free option.
Snug Energy has been very reliable and made me feel important as a customer.
The quote was the best of the bunch, and the installers were a couple of experienced, skilled tradesmen who did an excellent, efficient job in around 5 hours. Anthony the surveyor gave us a range of prices relating to different boilers and associated functions, and that gave us even more choice. Everything seems to be working well at the moment, but of course it is summertime and the system is not under stress. The boiler came with a ten-year warranty too, so no need for a maintenance contract.
very efficient and quick at fitting the boiler, had a problem re hot water pressure, engineer came in 24 hours, but that didnt fix the problem, made appointment for two more engineers to come but they didnt appear, awaiting next appointment, original fitting Very Good and they leave the area very clean.
Professional, efficient, clean, friendly team. Highly pleased with work carried out.
Excellent service. Very quick to reply in a friendly and professional manner.
Fitters were polite, efficient and tidy. Cling filmed the hall and stairs, which was a nice touch. Would definitely recommend his company.
From start to finish. Dennis the sales man, what you see is what you get, he caters for your needs and talks you though everything. The fitters top nodge great guys great job. Glad to have a hot shower. Would recommend
The guys that came out were really nice and explained everything. They put coverings down where needed and very good at cleaning up after. I feel the service and price was excellent. I would definitely recommend.
Good price, thorough survey and very knowledgeable
Best value for money quote I received. Quick and efficient installation. Very pleased with their service.
Quick service gave me a few quote options and didn't try selling to me . installed very quick I'm very impressed I would use again .
Snug delivered as promised. Efficient service in difficult circumstances due to the pandemic. Highly recommend.
Very pleased with how friendly and helpful the staff were.
Excellent communication,very knowledgeable salesman he explained what I could and couldn’t have where everything would I would need and where everything would have have to go.Workmen arrived on time and they also explained what they would be doing and how long it would take them (8 hrs ),and they were spot on.Very polite and clean tradesmen and I wouldn’t hesitate to recommend Snug Energy Ltd and their services.Thank you for a speedy job carried out to excellent standards.
The quote was competitively priced
and I felt confident that they could deliver on what they promised. The installation was efficient and not at all disruptive. I am very happy with my new boiler and my choice of using Snug Energy.
Great service would 100% recommend
Excellent service , clean workers , very knowledgeable
Snug Energy gave a competitive quote very quickly and then carried out a professional neat and tidy gas safe boiler installation at my rental property. I would definitely use them again and would also be happy to recommend them to anyone else.
Work done quickly, cleanly and efficiently with consideration. Very happy with the result. Many thanks.
We are very happy with the work done by snugenergy, everything went perfect, very professional. We couldn't ask for more perfect service. We had a new combi fitted in a day, from an old back boiler, the job was very well done. Thank you
very good indeed.
I would strongly recommend this company, very professional. Dave has done his job in one day when other told me that they need at least 2 days. He cleaned after he has finished and spent about 20 min to explain to me how to use the WiFi system not just passed to me the instructions book.
If you want to have a great job done do not hesitate to contact them. Even another adviser told me that they have great offer for boiler what I wanted. Why to pay more when you can get this job done in one day and cheaper?
HAPPY NEW YEAR
Very professional ,tidy and pleasant engineers making it a good experience for having my boiler changed.
Would highly recommend them and will use them for my annual servicing requirements.
efficient and pleasant from start to finish
Snug Energy gave me a price and turned up on the Friday as agreed. Within 30 minutes the installation engineer had decided he didn't like the job, and after 2 telephone conversations with his office advised me that, "we are walking away from this job" and you will be receiving a full refund of your deposit. This left me without heating on what turned out to be the coldest weekend of this winter (age 69).
Obviously as a heating company who install boilers we have never to date walked away from a job other than this one. We will only install boilers that comply with building regulations and when refused to install compliantly we have no other choice but to walk away.
Exceptional service. Snug responded within hours and came to see what we required within the same day (Sunday). We were offered alternative boiler options (cheaper) than we had requested, which we decided against. Viesmann was fitted within a few days by a Viessmann trained fitter which gives a 10yrs guarantee.
Had to come back twice for leaks and didn’t seem at all bothered that water had leaked into my kitchen from my bathroom, won’t ever use them again, I at least thought I would have a call from them after just to make sure all was ok, the leaking happened after I had already paid, I had to make about ten calls to get them back, they just kept you waiting
We responded and came out within 24 hours. We also did not charge you for the leak on the existing pipework where the leak came from so I really do find this review very disappointing.
Highly recommend did a very good job,polite and curtious
Had a few miner hiccups but was rectified after a phone call the very next day
I needed to replace my ancient boiler as it wasn't really working properly. Snug energy turned up on time and got it all swapped over to a new combi boiler and even moved it upstairs into my cupboard so it's out of the way.
Everything is all working now and I couldn't be happier with their service!
Quick and no hassle
Professional and pleasant to deal with on phone and email/e message.
Once I placed the order, it was installed and working within a few days as scheduled.
I had done some research and Snug's price was competitive so no concerns there.
They fitted a Viessmann Vitodens 050-W with a 10 year warranty. I shall be using Snug for annual service and gas safety checks in future.
Tenants are happy and so am I!
arrived on time got on with replacing our old boiler never stopped working tidied everything up after them explained how everything works happy with the boiler. received all the warranty paperwork and certificates via e mail next day well done snug
Good price quick clean job thanks guys
Really friendly and professional , fitted very quickly. Installer worked really hard Would definitely recommend.
Came out quickly to give us a quote, gave us lots of information and explained everything clearly to us, the 2 guys that came out to fit the boiler were lovely and very efficiant.
Installed one week ago, working fist class.
Very pleased with my boiler installation and the guys who installed it. Attentive and friendly, answered all the questions my dad asked. Would recommend :)
They came up with some good ideas a good price and a very good job well done with a few extras.
Swift good price very professional
Very good service, the installer arrived at 9am and was finished by 2.30 in the afternoon covered the stair carpet to protect it whilst he worked excellent job. Andrew Dodds the man in charge was brilliant couldn't have been more helpful
Provide a very competitive quote and fast service.
Really pleased with the whole service from initial phone call to completion, would definitely recommend snug energy
Arrived on time for estimate and answered all questions. Did a clean efficient installation and registered boiler and all paperwork as stated. Would highly recommend Snug Energy.
Great service, nothing was too much trouble.
Prompt reply to my inquiry. Listened to what i wanted and explained everything i asked. Received written quote within a day. Very pleasant and helpful.
Excellent,no mess,would certainly recommend them
Friendly and efficient
Thank you for a job well done
Snug Energy replaced full central heating system ,taking the old back boiler out I would highly recommend .They came and gave me a quote within a couple of days and the work was done the next week .only took two days,no problems the guys did a very good job good price as well thank you .
The installer arrived on time and worked through until the installation was complete and working. I would happily recommend Snug Energy to any one that is in need of a new gas boiler/central heating.
Excellent service from start to finish, speedy resolution of a snagging issue. I would recommend them to anyone wanting a replacement boiler.
Brilliant engineer worked his socks off. Would highly recommend this company
Excellent service,no pressure to purchase. Excellent workmanship.lovely workmen .prompt and reliable,would certainly recommend
Excellent. All work carried out to a high standard. Arrived at the agreed times. Very professional service. Would highly recommend. Thankyou
Good service arrived on time engineer very good and tidy. The only thing was I had to pay another 140 for a thermostat that was not on the quote otherwise it would be 5 stars
Hi, I think may be some confusion as the boiler was not fitted by our company.
Friendly service, great price, fast turnaround and installation. Boiler was fitted in about half a day, all working and no mess left behind. Super happy with the whole service!
Very good. They did exactly what we agreed with no fuss or mess. Cost was favourable and delivery/installation was on time.
Very professional. Always on hand to answer any questions. Great price and service. Engineer was courteous and did highstandard work.
Nothing too much trouble how contractors should be the owner Andrew was 1st class
Very professional no bull just tells you what you need and gives you a fair price
Had a new boiler installed great service, great communication throughout the whole process, on the day the fitter introduced himself, was pleasant and friendly and work completed within a reasonable time. Was shown everything before he left. Great price. Very happy and would recommend this company to anyone Thankyou
They were very polite on the phone and David the person who came round to our house and spent time to explain what was probably the best boiler for us after speaking to him we were happy to go with his company as we felt we were getting a better deal than the other two companies were offering
From 1st contact to completing Replacing whole Central heating system Snug Energy Ltd Have been 1st class
Very helpful & professional. Had an issue with fitter accidentally soiling carpet but manager came out promptly to assess & paid for cleaning plus free service next year. Will use again and recommend.
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