Snug Energy Ltd

Stuart, Rotherham

Excellent process from the beginning. Was very impressed with all the staff particularly the surveyor and the office contact. They were the middle quote of the three selected but very professional and seem to know their job.
If their installation is as good as their interaction I will be highly satisfied.

Jade, Doncaster

Exceptional service. I was able to book my boiler service the next day and the engineer who came was brilliant. Would definitely recommend.

Anthony, Mansfield

WE must thank Boiler Guide for putting forward such an excellent Company as Snug Energy. Our boiler service was carried out very quickly and we were attended by a very professional, and personable engineer who carried out the work expertly. We will have no hesitation to invite them back on a yearly basis, and use them for any call out. Very well done!!!!

Valerie, Immingham

great help good job sound advice tks a lot will have them again next year

Lee, Doncaster

The installation turned out to be less than straightforward with the old boiler being rather troublesome to remove!

Legacy pipe work was modification and addition on top of earlier modifications and additions, rather a mess - a mixture of 28mm, 22mm and 15mm.

The guys from Snug Energy worked cheerfully, tidily and thoroughly. Despite the problems they faced, nothing was too much trouble and all the mess from the old installation was taken away and no mess left behind.

For perseverance, effort, dedication and keeping me informed, the five star rating is not high enough. Thank for completing a difficult job and simply taking it in your stride, I have no hesitation in recommending Snug Energy, the quality of their work is the best!

Rafal, Chesterfield

all went well. fast without any issus. Fab end of horrible story with the old combi. Very Happy

Sheena, Sheffield

Excellent professional service. Would recommend

Christopher, Chesterfield

Snug Energy provided us with quotes for both a replacement regular boiler and for conversion to a combi boiler. They offered helpful advice, enabling us to make our own decision which, ultimately, was to switch to a combi boiler. The installation was carried out on the day scheduled, dismantling and removing the header and immersion tanks, efficiently fitting the combi boiler in the least disruptive way and boring a new flue outlet through the exterior wall. All work was undertaken carefully, requiring minimal tidying afterwards, and the old side-flue outlet was repaired, leaving little sign of its existence. Very pleased with the installation and the warrantee and compliance certification were emailed the next working day.

Jane, Sheffield

Really good service, from the initial visit to give a quote and advise which was really good ,to the 2 men who came(Dave and Dec) who did the work where brilliant.
The work was done in less than a day and they cleaned up after them.
The contact with the office was really good and professional too.I would recommend this company as from start to finish they were superb.

Laurence, Barnsley

Good workmen never stopped working
Didn't want drinks when asked

Roy, Mansfield

Very efficient on time friendly engineers no mess would definitely recommend.

George, Chesterfield

came on time and did the installation of the new boiler well and neatly in a cramped area.

Steve, Sheffield

Did a very good job quickly and efficiently. Explained everything clearly and were polite and clean.

Peter, Worksop

Very pleased with service price an quality
Highly recommended

Peter, Mansfield

Very good service would use them again.

Nigel, Rotherham

No fuss, no mess, job done.
Plumber arrived on time, roll nd stroll on carpets and got on with the job.
Kept work area clean and tidied all rubbish away when done.
Shame the new thermostat was not in the pack and plumber had to return the next day to complete job.
Apart from that hiccup good job well done.

Alan, Cleethorpes

Came to the house and assessed all the work required.
Excellent knowledgeable and reassuring person from the company explained the work they would do and they quoted for various boilers that would be suitable for our house.
The quotes came through the same day and the work was completed in one day.
The staff who completed the job were very efficient, polite and clean workers.
The only negative point was the explanation and use of the controller but the paperwork from Honeywell looks easy to follow.
Great job completed in a day.

Ms Danks, Sheffield

Boiler replacement - reasonable quote and all aspects of work explained, short lead time, two installers turned up on time and never stopped, completed all work within the time quoted.
The initial survey visit and installation work were done safely under Covid control.
New boiler working as expected. All documentation supplied promptly.
Would happily recommend.

Roget, Newark

Competitive quote, short lead time, and very hard working and efficient installation team. Main job completed in one day with short follow up to remove header tank. Would certainly recommend.

Graham, Sheffield

Snug Energy did a good job there was a problem with the new boiler the circuit board was faulty , but Snug Energy contacted the boiler supplier but they could not remedy the fault for 3 days.so Snug Energy came to the rescue and fitted a new circuit board the next day,boiler fitter Mark was very good cleaned up after him and very friendly.

Stephen, Doncaster

Punctual, courteous, informative and very professional. No fuss and no mess.
Would happily recommend them if asked. New boiler is working well.

Anthony, Doncaster

good all round on price and fitting a job well done

Stuart, Chesterfield

Quote was done quickly and safely under covid control.
Job completed in the time quoted
Two men that worked on the job didn’t stop.
Can’t comment on servicing as I’m a year away.
Would I recommend snug , yes

Jean, Selby

Snug Energy quoted me a reasonable price and were able to complete an urgent job within a few days of enquiring. Would definitely go to them again if necessary.

Eddie, Sheffield

From survey to installation and subsequent remedial work required absolutely great. Would not hesitate in recommending them to anyone.

Ellen, Normanton

Offered a good price. Engineers were quick, efficient, very friendly and tidied up any mess. Did a good job.

Mr Marsh, Sutton-In-Ashfield

The gents came early very friendly and approachable very good job explained things at the end job well done great service

Anthony, Doncaster

Arrived promptly, did the boiler exchange quickly and cleaned up any mess. They also removed the old boiler and other bits from our home.
Job well done

Nigel, Nottingham

Great service right from the start. The sales rep explained every stage in a clear and understandable way and didn't try to add unnecessary work at extra cost. The gas safe engineers who came to fit the new boiler were done and out in 3 hours after having done an excellent job and clearing up their mess afterwards. Would certainly recommend them.

Linfa, Doncaster

Top service. On time. Clean job. Great guy

Ian, Sheffield

Fantastic, competitive quote.
Agreed on boiler and radiator TVR replacements and they knew about Tado! Arranged an agreed price and install date.
Turned up on time and all done by 4 pm.
I recommend to anyone in the South Yorkshire area.

Jonathan, Sheffield

Great communication, good price, good installation. Would recommend them to others!

Alexander, Knottingley

Very professional quick and thorough great job.

John, Selby

Delighted with the new boiler.Dave and Dec arrived at the expected time and completed the job in about 5 hours.Great to have really hot water and a warm house ! Full marks to Snug energy,highly recomended.

Mr Bull, Mansfield

Excellent service from start to finish. Boiler and 7 radiators replaced quickly and cleanly.

Martyn, Rotherham

Excellent quality

David, Sheffield

Very efficient & very good value for money. We are very pleased with the new boiler.

Shayne, Mansfield

Right from the first appointment with Snug's representative the installation went very smoothly and quickly. The fitters were pleasant and competent in their work and the boiler they fitted is very quiet and efficient.

Andrew, Rotherham

Great company. Value for money, quick fitting.

Brian, Mansfield

Good survey, pointed me in the right direction.
Fitter arrived exactly on time and did an efficient installation job.
Only criticism the tidy up could have been more thorough.

Fergus, Leeds

Brilliant from start to finish. All information clearly outlined at initial visit. Engineers were great and had it all installed in a day. A very professional job. I would without doubt recommend Snug energy.

Mohamed, Sheffield

Quick installation. Went with them even though priced slightly higher due to interest free option.

Mike, Sheffield

Snug Energy has been very reliable and made me feel important as a customer.

Alan, Selby

The quote was the best of the bunch, and the installers were a couple of experienced, skilled tradesmen who did an excellent, efficient job in around 5 hours. Anthony the surveyor gave us a range of prices relating to different boilers and associated functions, and that gave us even more choice. Everything seems to be working well at the moment, but of course it is summertime and the system is not under stress. The boiler came with a ten-year warranty too, so no need for a maintenance contract.

Raymond, Sheffield

very efficient and quick at fitting the boiler, had a problem re hot water pressure, engineer came in 24 hours, but that didnt fix the problem, made appointment for two more engineers to come but they didnt appear, awaiting next appointment, original fitting Very Good and they leave the area very clean.

Trevor, Doncaster

Professional, efficient, clean, friendly team. Highly pleased with work carried out.

Steven, Selby

Excellent service. Very quick to reply in a friendly and professional manner.
Fitters were polite, efficient and tidy. Cling filmed the hall and stairs, which was a nice touch. Would definitely recommend his company.

Davie, Goole

From start to finish. Dennis the sales man, what you see is what you get, he caters for your needs and talks you though everything. The fitters top nodge great guys great job. Glad to have a hot shower. Would recommend

Tracey, Sheffield

The guys that came out were really nice and explained everything. They put coverings down where needed and very good at cleaning up after. I feel the service and price was excellent. I would definitely recommend.

Dennis, Scunthorpe

Good price, thorough survey and very knowledgeable

Daniel, Dronfield

Best value for money quote I received. Quick and efficient installation. Very pleased with their service.

Sam, Mansfield

Quick service gave me a few quote options and didn't try selling to me . installed very quick I'm very impressed I would use again .

Shandra, Cleethorpes

Snug delivered as promised. Efficient service in difficult circumstances due to the pandemic. Highly recommend.

Janet, Scunthorpe

Very pleased with how friendly and helpful the staff were.

Gary, Chesterfield

Excellent communication,very knowledgeable salesman he explained what I could and couldn’t have where everything would I would need and where everything would have have to go.Workmen arrived on time and they also explained what they would be doing and how long it would take them (8 hrs ),and they were spot on.Very polite and clean tradesmen and I wouldn’t hesitate to recommend Snug Energy Ltd and their services.Thank you for a speedy job carried out to excellent standards.

Jacqueline, Chesterfield

The quote was competitively priced
and I felt confident that they could deliver on what they promised. The installation was efficient and not at all disruptive. I am very happy with my new boiler and my choice of using Snug Energy.

Jason, Sheffield

Great service would 100% recommend

Malcolm, Sheffield

Excellent service , clean workers , very knowledgeable

George, Rotherham

Snug Energy gave a competitive quote very quickly and then carried out a professional neat and tidy gas safe boiler installation at my rental property. I would definitely use them again and would also be happy to recommend them to anyone else.

Judith, Rotherham

Work done quickly, cleanly and efficiently with consideration. Very happy with the result. Many thanks.

Elisabeta, Mansfield

We are very happy with the work done by snugenergy, everything went perfect, very professional. We couldn't ask for more perfect service. We had a new combi fitted in a day, from an old back boiler, the job was very well done. Thank you

Clive, Doncaster

very good indeed.

Cristina, Barnsley

I would strongly recommend this company, very professional. Dave has done his job in one day when other told me that they need at least 2 days. He cleaned after he has finished and spent about 20 min to explain to me how to use the WiFi system not just passed to me the instructions book.
If you want to have a great job done do not hesitate to contact them. Even another adviser told me that they have great offer for boiler what I wanted. Why to pay more when you can get this job done in one day and cheaper?
Thank you.
HAPPY NEW YEAR

Terry, Doncaster

Very professional ,tidy and pleasant engineers making it a good experience for having my boiler changed.
Would highly recommend them and will use them for my annual servicing requirements.

Thank you
Terence Cooke

Thomas, Sheffield

efficient and pleasant from start to finish

Alan, Doncaster

Snug Energy gave me a price and turned up on the Friday as agreed. Within 30 minutes the installation engineer had decided he didn't like the job, and after 2 telephone conversations with his office advised me that, "we are walking away from this job" and you will be receiving a full refund of your deposit. This left me without heating on what turned out to be the coldest weekend of this winter (age 69).

Jane, Sheffield

Exceptional service. Snug responded within hours and came to see what we required within the same day (Sunday). We were offered alternative boiler options (cheaper) than we had requested, which we decided against. Viesmann was fitted within a few days by a Viessmann trained fitter which gives a 10yrs guarantee.

Janie, Sheffield

Had to come back twice for leaks and didn’t seem at all bothered that water had leaked into my kitchen from my bathroom, won’t ever use them again, I at least thought I would have a call from them after just to make sure all was ok, the leaking happened after I had already paid, I had to make about ten calls to get them back, they just kept you waiting

Tina, Scunthorpe

Highly recommend did a very good job,polite and curtious
Had a few miner hiccups but was rectified after a phone call the very next day

Thomas, Cleethorpes

Ecellent

Michael, Sheffield

I needed to replace my ancient boiler as it wasn't really working properly. Snug energy turned up on time and got it all swapped over to a new combi boiler and even moved it upstairs into my cupboard so it's out of the way.

Everything is all working now and I couldn't be happier with their service!

David, Barnsley

Quick and no hassle

John, Sheffield

Professional and pleasant to deal with on phone and email/e message.
Once I placed the order, it was installed and working within a few days as scheduled.
I had done some research and Snug's price was competitive so no concerns there.
They fitted a Viessmann Vitodens 050-W with a 10 year warranty. I shall be using Snug for annual service and gas safety checks in future.
Tenants are happy and so am I!

David, Doncaster

arrived on time got on with replacing our old boiler never stopped working tidied everything up after them explained how everything works happy with the boiler. received all the warranty paperwork and certificates via e mail next day well done snug

Mark, Knottingley

Good price quick clean job thanks guys

Sharon, Goole

Really friendly and professional , fitted very quickly. Installer worked really hard Would definitely recommend.

Laura, Chesterfield

Came out quickly to give us a quote, gave us lots of information and explained everything clearly to us, the 2 guys that came out to fit the boiler were lovely and very efficiant.

Brian, Mexborough

Installed one week ago, working fist class.

Tasnim, Nottingham

Very pleased with my boiler installation and the guys who installed it. Attentive and friendly, answered all the questions my dad asked. Would recommend :)

Roger, Scunthorpe

They came up with some good ideas a good price and a very good job well done with a few extras.

Tony, Grimsby

Swift good price very professional

Glenn, Gainsborough

Very good service, the installer arrived at 9am and was finished by 2.30 in the afternoon covered the stair carpet to protect it whilst he worked excellent job. Andrew Dodds the man in charge was brilliant couldn't have been more helpful

Nirmal, Chesterfield

Provide a very competitive quote and fast service.

William, Lincoln

Really pleased with the whole service from initial phone call to completion, would definitely recommend snug energy

Les, Doncaster

Arrived on time for estimate and answered all questions. Did a clean efficient installation and registered boiler and all paperwork as stated. Would highly recommend Snug Energy.

Greg, Gainsborough

Great service, nothing was too much trouble.

Maureen, Sheffield

Prompt reply to my inquiry. Listened to what i wanted and explained everything i asked. Received written quote within a day. Very pleasant and helpful.

Janet, Sheffield

Excellent,no mess,would certainly recommend them

Friendly and efficient

Thank you for a job well done

Bobby, Hessle

Snug Energy replaced full central heating system ,taking the old back boiler out I would highly recommend .They came and gave me a quote within a couple of days and the work was done the next week .only took two days,no problems the guys did a very good job good price as well thank you .

David, Grimsby

The installer arrived on time and worked through until the installation was complete and working. I would happily recommend Snug Energy to any one that is in need of a new gas boiler/central heating.

David, Gainsborough

Excellent service from start to finish, speedy resolution of a snagging issue. I would recommend them to anyone wanting a replacement boiler.
David

Gill, Barnsley

Brilliant engineer worked his socks off. Would highly recommend this company

Julie, Knottingley

Excellent service,no pressure to purchase. Excellent workmanship.lovely workmen .prompt and reliable,would certainly recommend

Marie, Scunthorpe

Excellent. All work carried out to a high standard. Arrived at the agreed times. Very professional service. Would highly recommend. Thankyou

Ian, Rotherham

Good service arrived on time engineer very good and tidy. The only thing was I had to pay another 140 for a thermostat that was not on the quote otherwise it would be 5 stars

Mike, Brigg

Friendly service, great price, fast turnaround and installation. Boiler was fitted in about half a day, all working and no mess left behind. Super happy with the whole service!

Geoff, Doncaster

Very good. They did exactly what we agreed with no fuss or mess. Cost was favourable and delivery/installation was on time.

Christopher, Barnsley

Very professional. Always on hand to answer any questions. Great price and service. Engineer was courteous and did highstandard work.

Kevin, Grimsby

Nothing too much trouble how contractors should be the owner Andrew was 1st class

Robin, Doncaster

Very professional no bull just tells you what you need and gives you a fair price

Andrew, Barnsley

Had a new boiler installed great service, great communication throughout the whole process, on the day the fitter introduced himself, was pleasant and friendly and work completed within a reasonable time. Was shown everything before he left. Great price. Very happy and would recommend this company to anyone Thankyou

Dennis, Cleethorpes

They were very polite on the phone and David the person who came round to our house and spent time to explain what was probably the best boiler for us after speaking to him we were happy to go with his company as we felt we were getting a better deal than the other two companies were offering

Andrew, Scunthorpe

From 1st contact to completing Replacing whole Central heating system Snug Energy Ltd Have been 1st class

Mark, Barnsley

Very helpful & professional. Had an issue with fitter accidentally soiling carpet but manager came out promptly to assess & paid for cleaning plus free service next year. Will use again and recommend.