OBC Gas

Melanie, Dollar

The service provided was excellent throughout. Right from the start they contacted my regularly by text. Walking me through the quote and boiler recommendations. They even text me they were on they’re way & ETA the day of installation. They also managed to fit my boiler installation in a week earlier than anticipated. On the day they were friendly and very professional. They worked extremely hard all day and left my kitchen units (they had to be internally adjusted to fit the new boiler) looking clean and untouched.

David, Cupar

I picked Thistle Services as I have a quirky old rural property and wanted a site visit to spot any potential hurdles prior to installation. Stewart and Kevin happily visited and provided great advice and competitive fixed prices for a choice of system options and manufacturers. The team installed the chosen system to a very high standard and I’m delighted with the quality of work and the performance of the upgraded system. Customer care is Thistle’s priority with nothing too much trouble, I highly recommend, you won’t be disappointed.

Steve, Cupar

Great service from this company. Efficient, friendly, good workers, and very tidy. Can’t thank them enough fabulous job, so,pleased with our new boiler. Just wish they fitted showers as well
Steve& Elsie

Jeff, Coldstream

The gentleman arrived as planned looked around and gave me some good information. He promised me 3 quote’s ASAP and they arrived next day with excellent prices. Unfortunately at present I need to put my upgrade on hold.

Richard, Dunblane

The first contact revealed a short and attractive Company History, and after details of the boiler I was seeking to replace were exchanged, I then received x4 different quotation options, each with a range of different guarantee periods. Each of these was also accompanied by a concise appraisal of possible pros/cons and sound impartial advice. I subsequently chose the Worcester option, for a fixed price of £3878.40 for 7 year guarantees and a floor standing external Worcester Heatslave 18/25 was very effectively installed. Arrival on site 0945 and new system was operative by 1445, by extremely pleasant and competent staff.
I would be happy to enthusiastically recommend them.

Tony, Duns

Very good service and left no mess at all.

Scott, Gordon

Great service from start to finish. Any queries were answered ASAP .
Highly recommended

Laura, Duns

Stewart and his team went above and beyond with our request and boiler installation. Any questions we had after the boiler was fitted he answered straight away and popped out a few times to check on it. Cheers guys

Marie, Duns

Excellent service from beginning to end. Cheapest by a long shot from several quotes I obtained, and were able to come and fit my new boiler within a days notice. Made sure I knew how everything worked before they left and were very friendly. Will definitely use again for yearly servicing. Thanks again Stewart

Maisie, Falkirk

I do not usually write reviews as I find that tradesmen want only positives with no negatives, but I was asked to write one. My aim is to be honest, fair & constructive.

Stewart and his team fitted a full new 'external' oil central heating system for us at our request, after them disconnecting & removing old white meter heating and a loft water tank.

Positives:

1. Honesty - Stewart is honest & trustworthy.
2. Hard-working - the entire team.
3. Clean - they removed most rubbish.
4. Skills - highly skilled - electrics included.
5. Communication - Stewart was on-the-ball / daily communication.
6. Extras - they built a superb concrete base, better than some actual base builders who build bases for a living.
7. More Extras - they fitted our new outside tap, entirely free of charge. Kindness noted!
8. Cost - competitive, but honest invoicing, and worth it.

Negatives: - Note: these are very minor.

1. Our expensive waxed Dining table was used as a tools worktop, so scratched alot in one corner. Oil spilled on the table mat.

2. Alot of loose white pipework & foam was left in the loft - I guess they forgot to remove this. Not a big deal though. We cleared it ourselves.

Summary:

Forgetting 2 tiny negatives, we would highly recommend Thistle Services Ltd 100%. They did a fantastic job and without any fuss. They are genuinely an honest business - this is so very rare these days. As young Stewart said to us at the quoting stage, he treats his customers in the same way he would like his parents treated. - What a lovely son, and Dad Stewart who also did the fitting will be proud, I am sure. A very efficient & highly skilled job done excellently. Well done team!! - Massive pat on the back.

PS. Kevin, we were delighted with the base that you & Dad Stewart built. When are you coming to build our new cabin concrete base, Nudge-Nudge-Wink-Wink. ;-) The current 7m X 3m monstrosity built by a cowboy builder a few weeks ago is being demolished! :-).

Mark, Falkirk

Excellent service, would have no hesitation in recommending

Illya, Denny

Very good quotes no money up front. Separate quotes for different parts of the work needed. Got the AVC tank I asked for. The quality of the work is excellent and friendly engineers. Helped with extras no problem. Ripped out old system and refitted with all copper pipes. Replaced oil tank and made new foundation. Guys knew their stuff and with ingenuity too.

Sam, Dalkeith

Staff were friendly, polite and helpful. They respected our house. The work was to a very high standard with everything explained clearly.

Alastair, Dumfries

Helpful, informed and reasonable

Will, Edinburgh

Great workmanship and professional service provided. Relaxed communication, no pushy sales. Arrived exactly are agreed snd completed all work to high standard.
Very happy with my boiler: Atag 28ic

David, Tranent

Absolutely delighted with the price, the service and the speed of putting a whole new heating system in, changing the pipes and fitting 18 radiators, plus the boiler and water tank in 5 days. Great guys too.

David & Heather

Saunders, Loanhead

Lovely bunch nothing was s problem highly recommend thistle services.

Ami, Roslin

The team from Thistle Services were brilliant from start to finish - competitive quote and professional service. They were finished much quicker than I expected, removed all waste and left everything just as it was. They were happy to answer all my queries and were both pleasant, friendly people. I would not hesitate to recommend them for boiler installation and servicing.

Sarah, Roslin

Stewart and the guys were amazing, so professional and the way they explained things was great. The prices are fab and our house was as tidy as it was before they came! Can’t recommend them enough!!

Russell, Edinburgh

Delighted with the price and the workmanship. I've already recommended them to a friend. How can you lose on a no money until you are satisfied policy?