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About UK Boiler Care Ltd
We are a traditional family-run full-service heating company that not only takes great pride in our level of expertise and workmanship but also in our commitment to genuine customer service.
Over the past decade and a half, we have grown from two engineers and a high street showroom in the Suffolk market town of Haverhill into a leading regional firm serving customers in North and NW London, Herts, Bucks, Essex, Bedfordshire and across Cambridgeshire, and Suffolk.
At UK Boiler Care we recognise that investing in a new boiler for your home or a property you rent out is a major purchase decision. Indeed, your boiler is one of the most important devices in your property. With a combined experience of over 50 years, UK Boiler Care engineers are leading installation experts. Every year, our engineers undertake a truly diverse range of boiler installations, from cascade or modular systems for large country homes and city townhouses to simple boilers replacements for the more modest home. Whatever your type of home and budget, you are guaranteed to receive the same high standard of service.
When choosing UK Boiler Care to provide your new Mains Gas, LPG or Oil boiler you can rest assured that you are getting the very best advice at all times and an excellent trouble free installation.
All our site surveys are carried out by our own Gas Safe/OFTEC registered engineers. Our engineers and support staff are all employees of UK Boiler Care, we do not use subcontractors or call centres.
Our range of A-rated energy efficient Vaillant, Worcester Bosch and Ideal boilers are designed to suit the needs of every type of home and budget. Our highly experienced team of engineers will guide you every step of the way - right from the site survey, choosing the best boiler to meet your needs, to installation, servicing and ongoing maintenance so you can keep your new boiler in tip top condition.
All boilers installed by us come with a manufacturer’s warranty and are fitted by our own highly qualified engineers.
UK Boiler Care is a Vaillant Advance installer, a Grant G1 Scheme installer, and Worcester Bosch Accredited Installer.
We always carry out a Power Flush prior to installing a new boiler as it is now recognised by all manufacturers as the most effective way of ensuring a trouble-free installation and smooth on-going operation.
You can book an appointment for a specific hour to suit you.
Verified customer reviews
The appointment was made and they turned up on time! Asked a lot of questions while tapping into his tablet. At the end we got a very competitive price and accepted the quote. We are currently waiting for the build to start and for the installation to take place.
Margaret, Saffron Walden
Was impressed with their knowledgable problem solving approach to my situation and the efficient carrying out of the work. I would certainly recommend them.
Fast, efficient service. Very neat installation , both boiler and pipe work. Engineer clearly very knowledgeable and gave good instructions for boiler and Nest thermostat use.
Overall, very happy and would recommend.
John, Bury St. Edmunds
the installation from uk boiler care ltd was first rate , clean , friendly and very efficient i would recommend them to anybody.
EXCELLENT! Sean visited to inspect and quote. Very knowledgable and gave sound advice. NO hard selling - just the FIXED PRICE quote by e-mail.
A convenient installation date was arranged less than a week later when ADAM OAKLEY arrived on time. Installation completed in one day very efficiently, including the electricians arriving to make the appropriate safe connections Everything was left neat and tidy and all rubbish removed. Paperwork was explained and handed over. Well done Adam, particularly for the neat and tidy brickwork repair! Warranty was registered by UKboilercare and I received the papers the next day, together with the Building Regulation Certificate.
Overall I could not have been more pleased with the whole process and I cannot recommend Ukboilercare highly enough.
Professional and friendly service from a family run company, excellent.
although only got one response I am very happy with them. Very knowledgeable on what was needed, very efficient and helpful.
Carol, Welwyn Garden City
Very happy with UK Boiler Care. Although they were the most expensive of the the three quotes Sean did a detailed inspection of our existing heating system and included the couple of issues I was aware of but other companies missed. Jake arrived on time and did a very neat job, clearing up as he went. Andrew in the office was great too. Would confidently recommend .
They were professional and super helpful in figuring out the best options for us to suit our budget. The engineer who came around was super respectful of the fact that we had to maintain social distancing. He also did a very neat job of fitting in the new combi boiler.
I got a quick response from quality trades
Very efficient service throughout. The knowledgeable survey guy came when arranged and discussed what boiler was needed. Quote was emailed same day then boiler was installed 3 days later. Follow up phone call and documents emailed the next day. All in all a 5* service. Would recommend.
Very knowledgeable, on time, covid aware, and fixed our boiler for a fraction of the price of a new one.
Installer arrived early, laid floor protection down from front door to room upstairs where boiler was located. Very quick, clean and no problem at all. Would recommend the company and the engineer Adam Oakley who provided a really professional job.
Thorough review of our needs, helpful and well informed assessment
Good price and great service so far. Accepted their quote and awaiting the installation.
Philippa, Saffron Walden
excellent company -well organised and very tidy workers
Stephen, Saffron Walden
very pleased with the work they don
Excellent service. Clean and most efficient installation. Excellent after care.
Explained quote in fine detail so new exactly what and how installation was done. Then after installing explained workings of boiler to us in lamen terms so we are happy with the results
Hazel, Bury St. Edmunds
Excellent work everything was done well and explained well ,so I would like to say a big thank you ,I would say they worked so well and cleaned up every thing was after there self
I was very happy with the service, thank you
All work completed in a day...And a very hot day too!
We are very pleased with the work carried out by your boiler engineer, who was very pleasant.
When we had trouble working out the new system a member of staff was very helpful and told us how to do it over the phone.
We have already recommended a member of our family to use this company
Brian, Woodford Green
Excellent high quality workmanship. They gave a fair quotation (middle price of three) & also stated they would complete the job in one day; which they did.
I would recommend them without hesitation. They are of course GasSafe & completed the recommended paper work expeditiously.
What a great company. From the initial contact to the installation of the boiler (which was within 4 days!). The office staff were friendly and informative and efficient. The engineer that attended and gave the quote (Adam) was prompt and helpful. The engineer that attended and installed the boiler (Jake) was prompt and carried out an excellent job. The boiler is now up and running brilliantly. Thank you very much.
Beckie and Chris
Very efficient with attention to detail.
I would highly recommend UK Boiler Care. Everything that was promised, was delivered on time. Buying a new boiler can be frightening, as it's a big outlay and you want to get it right. No sub-contracting or 3rd parties to deal with gives piece of mind. Very happy with work carried out.
Excellent staff, very conscientious.
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