Worcester Greenstar Wins Best Boiler Which? Award
Topping best boiler surveys seem to have become a bit of a habit for boiler manufacturer Worcester, Bosch Group. The provider of domestic heating and hot water products has seen its popular Greenstar gas boiler range top the 2014 Which? best boiler award – for the fourth time running.
Which? compared Worcester’s Greenstar gas boiler range with 12 other boiler brands. The manufacturer achieved the highest scores for customer satisfaction and brand reliability to come out on top with 89% and 79% respectively.
Which? calculates the customer satisfaction score based on feedback from survey participants, specifically their overall satisfaction and how likely they are to recommend the boiler brand to a friend. Reliability is based on the number of boilers up to 6 years old which have required repair.
Every boiler in the Greenstar gas fired range – of which there are 30 – has achieved a Which? best buy award. In fact, Worcester was the only brand to meet their Best Buy benchmark this year. The company’s oil-fired Greenstar boiler range also fared well with a customer satisfaction score of 79%.
According to the Which? survey, 2 in every 5 people who have purchased a new boiler in the last 6 years have chosen a Worcester Greenstar.
Commenting on the results, Martyn Bridges, Worcester’s director of marketing and technical support at Worcester, Bosch Group, said:
“As we enter the heating season, homeowners with Worcester products know they have a reliable solution in place and the support mechanisms are there should they need them. It’s a time of year when the country relies on its heating systems more than ever so we’re pleased to be the face people can turn to for a failsafe solution.”
Worcester, Bosch customers seem to be the happiest of all the boiler brands, with their boilers less likely to develop a fault compared to the other surveyed brands. Read more about the costs and benefits of a Worcester boiler.
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