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Beware Boiler Warranty Myths

Becky Mckay
By: Becky Mckay
Updated: 19th September 2023

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A boiler warranty is a promise from the manufacturer that you're covered in the event that something goes wrong with your new boiler.

We've put this guide together to dispel 8 boiler warranty myths to help you in your search for a new boiler with a comprehensive warranty.

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What is a boiler warranty?

A boiler warranty is a period of time after your new boiler has been installed where the manufacturer will send a heating engineer to your property to repair any faults.

The majority of boilers will come with a 1 year warranty period as standard, but the total length tends to vary from 1-10 years.

Myth 1: New modern boilers don't need a warranty

New modern boilers are highly reliable but that doesn't mean you shouldn't be taking out a boiler warranty. With a boiler warranty, in the unlikely event that something goes wrong with your boiler, you have the peace of mind that you're covered. In many cases, a boiler warranty will see the manufacturer cover the parts and labour for any necessary repairs, as long as the issue meets their terms and conditions.

Myth 2: The manufacturer has to install the boiler

In your search for a new boiler, you'll find that a handful of manufacturers offer a longer warranty if the boiler is installed by one of their accredited installers. However, this isn't essential and you'll still be covered by a warranty for having a gas boiler installed by a Gas Safe registered engineer or an oil boiler installed by an OFTEC engineer.

As you don't need the manufacturer to install the boiler, you can compare multiple quotes from several heating engineers in your area to help you find the best possible deal.

Myth 3: The manufacturer has to service the boiler

While it's no myth that you'll need to arrange for the boiler to be serviced annually to keep the boiler warranty valid, this doesn't need to be carried out by the manufacturer.

Like the first myth, being able to compare quotes from multiple heating engineers in your area can help to save you money every time your boiler needs to be serviced.

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Myth 4: All boiler warranties are the same

A common misconception about boiler warranties is that they're all the same, which can mean many customers don't read the terms and conditions.

The truth is, boiler warranties can vary greatly from one manufacturer to another. Not only in terms of how many years you're covered for but everything you're protected against too.

Myth 5: A boiler warranty can't end early

No matter how long the warranty with your new boiler is, it won't last the full length unless you keep to the terms and conditions. Namely, having the boiler serviced annually by a professional heating engineer. Once the boiler has been serviced, make sure the engineer leaves you with a certificate as proof of service.

It's vital that you check the terms and conditions of your boiler warranty so that there isn't a chance of it coming to an end early.

Myth 6: Home insurance covers the boiler

Don't fall into the trap of thinking that you don't need to worry about the boiler warranty because you have home insurance because insurers don't tend to include the boiler within these policies.

You might be able to add the boiler to a separate policy or have it covered by 'emergency cover' but the most comprehensive boiler cover is a boiler warranty.

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Myth 7: You can repair and maintain a boiler yourself

You shouldn't carry out a boiler service or repair on your boiler – always hire a Gas Safe registered engineer.

As well as hiring a qualified professional to service and repair your boiler, boiler warranty terms and conditions will often state that it needs to be safe for a heating engineer to access the boiler too. This means that if it's in the loft, there should be a fixed ladder and sufficient lighting – more often than not, this will be highlighted in the boiler warranty terms and conditions.

Myth 8: The installer will register the warranty

Once a boiler has been installed, the warranty needs to be registered before it can begin and doing that is up to you – the installer isn't responsible for registering the boiler warranty.

More often than not, registering the boiler warranty is a case of providing some details online via the manufacturer's website and has to be done within 30 days of the installation taking place.

What to look for in a boiler warranty

Finding the right boiler warranty is arguably as important as finding the right boiler. So, it's important to look for the following when comparing boiler warranties:

  • Length of the warranty
  • The faults and issues covered by the warranty
  • If both parts and labour are included
  • How to keep the warranty valid
  • Options to extend the boiler warranty

Once you've found the boiler with the right warranty, remember to register it with the manufacturer after the installation. Otherwise, the boiler warranty won't be valid.

Now that you know what to look for in a boiler warranty, find out Which Boiler Brand Offers the Best Warranty with our guide.

Get free boiler installation quotes

Once you've found the perfect boiler for your home, one that's covered by a warranty you're happy with, you'll need to find a fully-qualified heating engineer to carry out the installation.

You'll want to get the best price for the installation and as prices can vary greatly from one installer to another, we highly recommend comparing quotes. To make this easier, you can get free no-obligation quotes from up to 3 Boiler Guide Approved Heating Engineers based in your local area by taking a few moments to complete our simple online form.

Once you've let us know about the details of the installation, we'll match you with up to 3 heating engineers who will each provide a quote. You're then free to compare these quotes and choose the best one for you and your home.

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If it's time to replace your current boiler, use our free service to get quotes now.


Becky Mckay

About the author

Becky Mckay

Becky has been a writer at Boiler Guide since 2021. Her vast boiler knowledge means she’s ready to help with any home heating query, big or small!

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