British Gas HomeCare Products
British Gas are one of the UK's leading energy and central heating suppliers with over 6,000 engineers nationwide. The HomeCare cover products include boiler protection but can also be extended to cover your central heating, drainage and even electricals.
Taking out boiler cover gives you peace of mind that should things go wrong with your heating, you'll be back up and running ASAP without having to worry about a big unexpected bill.
No matter which of the four British Gas HomeCare plans you choose, you’ll be entitled to:
- An annual boiler service to make sure your boiler is running as efficiently and economically as possible
- Unlimited call outs (with parts and labour included)
- 24/hr customer helpline
- Cover for accidental damage
- Up to £1,000 to cover the cost of gaining access and any damage caused by British Gas in the process of carrying out the repair.
- Boiler replacement if BritishGas can’t repair it and it is less than 7 years old or less than 10 years old and BritishGas installed it and have covered it ever since
- You can manage your HomeCare account online or via the smartphone app. This makes it really convenient to arrange services, submit meter readings and book an engineer for a repair.
There are three British Gas HomeCare plans to choose from, each offering a different level of cover for your home. When deciding which plan you need you’ll need to take your existing home insurance (and any other manufacturer guarantees you have) into consideration to avoid paying to protect things twice.
We’ve put together a summary of what’s covered with each HomeCare plan. For full details, quotes and all the terms and conditions, visit British Gas’s website.
British Gas HomeCare Basic
HomeCare Basic, similar to HomeCare Essential, is the most basic level of protection that British Gas offers, as it protects your gas boiler, its controls, your thermostat and programmer. It also covers repairs to your wider central heating system, such as your radiators or hot water cylinder.
HomeCare Basic doesn’t cover plumbing and pipework. For this level of cover, you’ll need HomeCare Classic.
British Gas HomeCare Classic
In addition to cover for your boiler, controls, thermostat and programmer, HomeCare Classic also includes work you need for your plumbing and drain covers. If you’re worried about blocked drains and leaky pipes, then this cover level will bring you peace of mind.
This doesn’t, however, cover electrics; for this level of cover you’ll need HomeCare Complete.
British Gas HomeCare Complete
HomeCare Complete is the highest coverage level. It covers all the things covered in plans HomeCare Basic and Homecare Classic, but also covers repairs to the mains and any wiring in your home and outbuildings.
However, HomeCare Doesn't Cover...
None of the HomeCare plans will cover the following issues:
- Removing sludge or repairing the damage caused by sludge in your heating system
- Showers, their parts, shower pumps, sanitary ware and sealants
- Shared drains
- Faults caused by someone else you used for repairs or design faults
- Electrical appliances, cooker hoods or extractor fans over 15cm diameter.