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Mistral Boiler Warranty

Rob Wells
By: Rob Wells
Updated: 9th December 2021

What is a boiler warranty?

A boiler warranty is something you will need to look into when purchasing a brand new boiler as they'll provide you with the peace of mind that should something go wrong, you're covered.

Normally lasting between 1-10 years, boiler warranties are a promise from the manufacturer that they'll repair any faults your boiler might encounter. You can get a good sense of how reliable a boiler might be from the length of the warranty, the longer the warranty the more dependable the boiler.

How long a boiler warranty extends to shouldn't be the only thing you take into your considerations though. There's likely to be lots of small print that tells you what you'll be covered for and what you're not. So that you know what's covered with a Mistral warranty, we've put together this handy guide.

Who are Mistral?

Mistral have been producing condensing and non-condensing boilers for over 40 years. Their range of oil fired boilers are fit for domestic and commercial settings and are manufactured right here in the UK. Learn more about the range of boilers Mistral have to offer here on Boiler Guide.

Standard Mistral warranty

The majority of Mistral's range of condensing boilers come with 2 years of warranty on the parts and 5 years on the heat exchanger.

How to extend the warranty

Mistral do offer extended boiler warranty schemes but will have to be contacted directly for more information.

What's Covered by the Warranty?

During the 2 year parts warranty, you'll be covered for parts used in the original manufacture of the boiler such as the burner, controls, valves and pumps. The 5 year warranty covers the heat exchanger only.

Terms and Conditions

When your boiler is being installed, the work has to be carried out by a qualified engineer. After the installation, your new Mistral boiler must be serviced within 12 months by an OFTEC registered engineer, otherwise the warranty will become invalid.

How to Register Your Warranty

You'll need to register the warranty with Mistral before the warranty becomes valid. To do this, the engineer carrying out the installation will have to fill in the guarantee registration form which must then be posted to Mistral.


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Warranties for each Mistral boiler

Boiler Model Standard Warranty
Condensing Boiler Ranges
Kitchen Utility CKUT 2 yr. parts – 5 yr. heat exch
Sealed System CS 2 yr. parts – 5 yr. heat exch
Combi Standard CC 2 yr. parts – 5 yr. heat exch
Combi Plus CC+ 2 yr. parts – 5 yr. heat exch
Boiler House CBH 2 yr. parts – 5 yr. heat exch
Outdoor Utility COD 2 yr. parts – 5 yr. heat exch
Outdoor System COD SS 2 yr. parts – 5 yr. heat exch
Outdoor Combi Standard CODC 2 yr. parts – 5 yr. heat exch
Outdoor Combi Plus CODC+ 2 yr. parts – 5 yr. heat exch
Non-Condensing 2 yr. parts – 5 yr. heat exch
Kitchen Utility KUT 2 yr. parts – 5 yr. heat exch
Sealed System s 2 yr. parts – 5 yr. heat exch
Combi Standard C 2 yr. parts – 5 yr. heat exch
Combi Plus C+ 2 yr. parts – 5 yr. heat exch
Boiler House BH 2 yr. parts – 5 yr. heat exch
Outdoor Utility BH 2 yr. parts – 5 yr. heat exch
Outdoor Utility OD 2 yr. parts – 5 yr. heat exch
Outdoor System OD SS 2 yr. parts – 5 yr. heat exch
Outdoor Combi Standard ODC 2 yr. parts – 5 yr. heat exch
Outdoor Combi Plus ODC+ 2 yr. parts – 5 yr. heat exch
Non-Condensing Boiler Ranges
Kitchen Utility KUT 2 yr. parts – 5 yr. heat exch
Sealed System s 2 yr. parts – 5 yr. heat exch
Combi Standard C 2 yr. parts – 5 yr. heat exch
Combi Plus C+ 2 yr. parts – 5 yr. heat exch
Boiler House BH 2 yr. parts – 5 yr. heat exch
Outdoor Utility BH 2 yr. parts – 5 yr. heat exch
Outdoor Utility OD 2 yr. parts – 5 yr. heat exch
Outdoor System OD SS 2 yr. parts – 5 yr. heat exch
Outdoor Combi Standard ODC 2 yr. parts – 5 yr. heat exch
Outdoor Combi Plus ODC+ 2 yr. parts – 5 yr. heat exch

If a Mistral boiler is the right choice for you, send us an enquiry today and get free quotes for installation from trusted engineers near you.

NOTE: Manufacturer warranties are subject to change so it's always advisable to take a look at their current terms and conditions and any relevant special offers.

Rob Wells

About the author

Rob Wells

Rob is another of our resident home heating experts. He manages our external partnerships, making sure you get the most up to date information.

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