Which is better? Ideal vs Baxi Combi boilers

As brands, both Ideal and Baxi hold the middle ground when it comes to reviews and it can be difficult to separate the facts from opinions.
Ideal vs Baxi
ideal-vs-baxiWeb - Landscape

The mid-range price offered by both manufacturers makes them an attractive compromise between top of the range and low budget. We’ve compared a Combi boiler from each brand to find out which brand comes out on top.


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Brand reputation

Both Ideal and Baxi are UK based brands and have been operating for more than a century. They can both comfortably claim historical innovation and significant past glories. Ideal started operating in 1905 and has been continuously reinventing its product ever since including the 1920s Cookanheat, the 1950s Autocrat and the 1970s Concord right up to modern, high efficiency models of today.

In 2016 Baxi celebrated the company’s 150th birthday; amongst their sizeable back catalogue is the hugely popular Baxi Bermuda back boiler of which they sold over 2 million units until it was discontinued in 2015.

However, both brands have suffered reputationally in recent times. They manufacture multiple models of high efficiency Combi, System and Conventional boilers but tend to hold the middle ground when it comes to customer and engineer reviews; the latest Which? survey ranked them as ‘average’ with Baxi 56% and Ideal at 55%.

Comparing a boiler

The below table compares a wall-mounted, 24kW gas Combi boiler from each brand. Both are recommended for small homes with one bathroom and up to 10 radiators. As with all Combi boilers, they do not require a storage cylinder or tank as they heat water on demand. For that reason they are not suitable for homes with multiple bathrooms and a high demand for hot water.

Boiler Make / Model Baxi EcoBlue+ Combi Gas 24kW Ideal Logic+ Combi Gas 24kW
Other outputs available (kW) 28kW, 33kW 30kW, 35kW
ErP Rating (efficiency) A (89.1%) A (94%)
Size (HxWxD) 70x39x29.5cm 70×39.5×27.8cm
Hot water flow rate (litres per min) 9.8 9.9
LPG compatible No No
Standard warranty 5 years (when serviced annually) 7 years (when serviced annually
Noise Level Output (dB) 51 48

Price

Both Ideal and Baxi occupy the middle ground when it comes to price. These particular models are almost interchangeable: the Ideal Logic+ 24kW falls between £700 – £850 while a Baxi EcoBlue+ 24kW averages a little higher at £800 – £950.

Prices for these boilers will vary depending on which supplier you choose. Boiler Guide can provide up to 3 different boiler quotes from qualified engineers, tailored for you, so you can be sure you’re getting the best deal.


 

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Repairs and warranties

In terms of standard parts and labour warranty, the Ideal Logic+ includes is longer at 7 years while Baxi offers 5 years on the EcoBlue+. In both cases the warranty is only valid once officially registered and if it’s serviced annually by a professional.

If anything does go wrong with your boiler, the fact that they are both UK based means it’s relatively easy to get hold of parts and spares for both brands.

Size

With only a couple of centimetres to separate them, both boilers boast a compact cupboard fit so you can fit it straight into a kitchen cupboard. There is a slight difference in weight with the Baxi weighing 5kg more.

Controls

Both boilers are compatible with a range of customisable controls including the option to have either standard or smart controls.

A noticeable difference between the two boilers is the control panel. While it is visible on the Ideal Logic+ (for easy access) it is concealed behind a panel on the Baxi EcoBlue+ which gives a cleaner, sleeker finish.

The verdict

While these boilers are a very close match, the truth is that the Ideal Logic+ edges the race by a toe in almost every respect.

Comparing like for like, the Baxi has a higher noise output, is less energy efficient, is heavier and slightly bigger, has an incrementally smaller flow rate and has a shorter standard warranty. According to our research it is also, on average, slightly more expensive.
REMEMBER: Each installer will have their own experiences of each brand from past installations so it’s important to get multiple quotes. It’s worth asking the installer if they receive any incentive to install a certain brand; if the answer is yes, keep in mind that you may not be getting impartial advice. On the other hand, if an installer is specially trained to install a brand it could mean that you receive an extended manufacturer warranty.


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