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Customer Reviews



Rosemary Handley

"very quick response from suppliers"

very quick response from suppliers, with visits next day.

Marjorie Archer



sandra b

"Central heating replacement boiler"

You arranged for 3 good heating companies to visit and quote for the job. All 3 company representatives arrived on time and were well informed on heating matters.They examined our old system and answered our questions fully. We have in fact decided to accept one of their quotes and eagerly wait installation.

Alan Moore


Very quick to respond to my email to get help with a boiler.

Alison King

"Very useful and quick"

Very useful and quick

Patrick collier


A few hiccups by Impragas estimator,wrong size boiler and one radiator size reversed but very quickly sorted.Very helpful customer service lady Lisa,however the star of the show was Adrian with his mate Chris ,they arrived on time and didn't stop to breathe for 2 days.Adrian explained how and why in plain speak as he went through fitting boiler ,radiators and piping .I'd give him a gold star Impragas gave me 10 years warranty on boiler plus 10 years free servicing well happy

Helen Garrett

"Very prompt reaction"

Very prompt reaction, just thought that slowing the process somewhat over the phone would be beneficial to Boiler Guide , but this seems to be the current policy with such a demanding and competitive business.

Christopher Rodgers

"Good service"

Good service and quick contact with vendors.

Mr Mike McNamara

"Quick and efficient"

Quick and efficient


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Finding a good tradesperson is never easy. To help you decide who to hire, take a look at some of our genuine customer reviews. Honest, unbiased feedback from happy customers is a great place to start and should help you make an informed choice.

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Prompt service, very friendly, although a day later than expected for installation. Installation went smoothly and engineers were clean and tidy, and explained the new equipment to me.

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Good price,rapid installation and fitted within days of quotation. Good Worcester boiler does exactly what it says on the tin! Very pleased.

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We had changed conventional to combo boiler, added 2 more radiators downstairs, relocated boiler down to kitchen, relocated a radiator, plumbing for fridge, removal of existing water tanks from room and loft, removal of flu from roof and tiling roof back, get rid off all unwanted pipes and all the pipe work below laminated floors in bedrooms and hallway. So it was a more complicated and challenging job. When we shopped around for quotations Mr Shiku really impressed us with his way of communication and very reasonable quote. Throughout the job he was very down to earth in listening and understanding all our needs. He did the job with utmost care as if his own house. He patiently took care of additional unexpected jobs arose during his work. Helped throughout the job for us to stay with kids in the house. I can’t thank him enough to make our house a lovely warm and cozy place to live. He is hardworking with skills and knowledge of what he is doing. I will definitely recommend him to anyone with confidence. Thanks for your wonderful job Ability engineers and boiler guide.

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