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16th September - Matlock

Home Utility Group Ltd

Prompt contact from the company, Chris came to quote for the job and impressed me with the range of boilers he offered, also listening to my requirements and working with me to accommodate my preferences. He gave a verbal quote , left me with printed information about the boiler I was most interested in, talked to me about their servicing plans and provided a written quote by email, as requested, later that day. He responded promptly to email questions and when I contacted him to accept the quote, he came later the same day and arranged installation 3 days later. This is scheduled for tomorrow, will review feedback after this but so far, I am very happy both with the quote and the helpful and professional attitude of this company.


15th September

DCD Plumbing Services

If I could give Eldon and his team (James, Ed and Fin) a 7 star I would. A perfect team who follow the concept of "MY WORD IS MY BOND". I was taking quotes to get my hot water / heating system made to my requirement (including a new boiler to be installed). Adding header tanks / pumping hot water system. renewing pipes etc etc. Eldon came for his first visit and after listening to my requirements went back and called each and every Vendor to ensure that the existing system which I did not want to change would suite my requirement (example Mira Showers). He thereafter gave me recommendations and prepared a quote. I was very impressed with that because I had taken 10 quotes before that and he was so reasonable. I also compared it on the internet and could not defy any cost that he quoted was over rated. A perfect gentleman. After fitting everything I had an issue with a manufacturing defect cylinder which was leaking. I informed Eldon about 2200 Hrs on whatts app and was very impressed to get a reply within a minute. Not only that but I was given instructions to ensure immediate steps to take so that I do not damage the property , The guys were in immediately in next early morning to sort out the issue. I HAVE NOT SEEN A CUSTOMER SERVICE TO THIS EXTENT EVEN WITH BEST OF THE VENDORS. YOU HAVE TO TRY THIS TEAM. After getting 3 boiler jobs done I will never go to anyone else. Thanks Eldon, James, Ed and Fin. I wish you guys a very bright future the way you are going I can see it coming


15th September - Reading

Gas flo Heating ltd

Good service over all. Good craftmanship and highly recommended.


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Excellent 4.7 out of 5